ZetCasino - プレイヤーの預金が失われたようです。

Made a deposit yesterday at 5pm and it hasn't been credited yet. I should wait 2 hours and then report back. Since then I've only been comforted.

Habe gestern um 17 Uhr eine Einzahlung getätigt und sie wurde noch nicht gutgeschrieben. Ich sollte 2 Std. Warten und mich dann wieder melden. Seitdem werde ich nur vertröstet.

Dear Blondy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you clarify if you have tried contacting your payment processor regarding this issue? Was it your first deposit in this casino? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Tomas

It was credited today.

Thanks

Es wurde heute gutgeschrieben.

Danke

Dear Blondy,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into issues with any online casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru