** update ** I did receive my funds after about 2 weeks. I have also played there again. I believe they could do a lot to improve their communication.
It was super stressful for me. I did get my funds. So all is well. ****

Playing at the casino was fine.. after winning about $1300 I lost about $500 so I requested a withdrawal on Monday for $750. And it's now Saturday and nothing. I know this doesn't seem like a long time, but it's overdue! We have to follow all their T&C as players, most casinos are ruthless for this. They state 3 business days, that's what it should be. Backlog, not my problem. There is no issue with the payment provider, it's bitcoin. There is absolutely no doubt in my mind they are holding on to the funds for whatever reason. Hoping you'll just cash it back in. It's not good. I'm a new player, I tried this site because of the good safety review here, but this is terrible. Customer support is basically AI repeating the same thing. Email support is similar.

I registered there yesterday with a 15 euro deposit but unfortunately the RTP wasn't that good. Today I deposited another 30 euros and since I'm a passionate Pragmatics player I wanted to play my games but couldn't get in as soon as I clicked on a game everything was black. I contacted support of course they said check cookies etc etc etc etc but the error wasn't my fault. Since then I played in a different casino and was able to play the Pragmatics games without any problems and the 30 euros were gone in an instant and they weren't really games that I liked but I had no choice as there was no solution. For me the casino is finished, even the 15 euro bonus money was gone in a flash. If you managed a scatter it was so minimal that you felt sick. I can only advise not to play there, well it's all very suspect somehow.

Ich hatte mich dort gestern angemeldet mit 15 Euro einzahlung aber leider RTP nicht so gut heute habe ich noch mal 30 € eingezahlt und da ich eine leidenschaftliche Pragmatik spielerin bin wollte ich meine spiele, Spielen aber kam nicht rein sobald ich ein Spiel angeklickt hatte War alles schwarz hab den Support angeschrieben natürlich sagen sie cookies Checken Etc Etc et etc aber der Fehler liegt nicht an mir Da ich danach in einem anderen casino gespielt hab und die spiele von pragmatik Problemlos spielen Konnte und die 30 EUR waren auch im Nu weg und es war nicht wirklich spiele die ich mochte hatte aber keine Wahl da es keine Lösung gab,für mich ist das Casino Erledigt, selbst die fünfzehn euro bonus geld waren ratsfatz weg, hat man einen Scatter geschafft war er so minimal das einem schlecht wurde noch mal kann nur Raten dort nicht zu spielen, nA irgendwie alles sehr suspekt

Registered there in 2020, zetcasino has really gone through a number of operators. Since switching to the new operator Novaforge, I unfortunately lost my VIP Tier 3 after a payout of €400. After that, I wasn't really interested in continuing to play there because it felt like they were simply taking away what I had worked for.

Nevertheless, the RTP is really fair, often winnings of 500-1000x are achieved, a lot of really a lot of providers of slots, also own exclusive slots or live tables (Pragmatic Blackjack)

Live chat is always super friendly, very fast and helpful.

Unfortunately, there aren't as many bonus promotions as there used to be.

2020 dort registriert hat zetcasino wirklich einige Betreiber durch, seit den Wechsel zum neuen Betreiber Novaforge, habe ich leider nach einer Auszahlung von 400€ mein VIP Tier 3 verloren, danach nicht mehr wirklich das große Interesse gehabt dort weiter zu spielen weil es sich angefühlt hat als würden sie ein das wofür man gearbeitet hat einfach wieder weg nehmen.

Nichts desto trotz ist die RTP wirklich fair, des öfteren gewinne in 500-1000x erreicht, sehr viele also wirklich sehr viele Anbieter von Slots, auch eigene exklusive Slots oder Livetische ( Pragmatic Blackjack )

Livechat ist immer super freundlich, sehr schnell und auch hilfsbereit.

Leider gibt es nicht mehr so viele Boniaktionen wie früher.

I've had an incredibly frustrating experience with Zet Casino. First off, their VIP levels are a complete joke. You can climb up quickly, but just as fast, they drop you down with no clear explanation or communication. It's misleading and frustrating.

The worst part? Getting your money out is nearly impossible. My withdrawal requests were delayed or ignored, holding my winnings hostage. It feels like they count on players getting bored and gambling away their winnings instead of being able to withdraw them.

Additionally, the foreign payment processors they use charged me more than the agreed currency amount, leading to unexpected losses. Even worse, two days after making a deposit, Zet Casino attempted to create new unauthorized charges on my account.

When I reached out to their chat support, it was utterly unhelpful. They couldn't resolve anything, leaving me feeling completely helpless.

Important Note: Zet Casino is licensed by the government of Curacao, which is known for having a less stringent regulatory framework compared to other jurisdictions like Malta or the UK. This means that getting a resolution through their licensing authority might be difficult. However, you can still report them to Curacao eGaming, though the chances of success are uncertain.

If you’ve had similar issues, I suggest also reporting them to consumer protection websites like AskGamblers or ThePogg, which sometimes help mediate disputes. Additionally, if you notice unauthorized charges, consider contacting your bank or payment provider to dispute those transactions.

Stay far away from Zet Casino if you value your time, money, and peace of mind.

Catastrophe!

I made my first deposit with instant-pay. Deposited €100, money was deducted directly from the account. Unfortunately not credited at ZetCasino. Support couldn't help at all and asked for proof of my account. This was presented and the casino understood that the payment had been debited from my account. However, nothing happened after that. I then asked the casino to cancel my payment, the request was denied.

3 days later I logged into the casino and saw that the deposit was finally booked in the casino. I then wanted to withdraw the money directly. Unfortunately it didn't work because the casino had given me 50 bonus spins worth €0.10. 1x wager was on my deposit.

I went to my favorite games and of course I only received dead spins. 100€ sucked, I'm angry, 0 fun with it and a support that I wouldn't wish on anyone.

Katastrophe!

Meine erste Einzahlung führte ich mit instant-pay durch. 100€ eingezahlt, Geld wurde direkt vom Konto abgebucht. Leider aber nicht im ZetCasino gutgeschrieben. Support konnte absolut nicht helfen und forderte den Nachweis meines Kontos ein. Dieser wurde vorgelegt und das Casino hatte Einsicht, dass die Zahlung von meinem Konto abgebucht wurde. Jedoch geschah darauf gar nichts. Ich bat das Casino darauf meine Zahlung zu stornieren, die Forderung wurde abgelehnt.

3 Tage später loggte ich mich in das Casino ein und sah das der Deposit doch endlich auch im Casino verbucht wurde. Darauf wollte ich das Geld direkt wieder abbuchen. Ging leider nicht, da mir das Casino 50 Bonus Spins mit 0,10€ wert geschenkt hatte. 1x Wager war auf meiner Einzahlung.

Ich ging zu meinem Lieblingsspiele und erhielt natürlich nur Deadspins. 100€ am Arsch, ich bin verärgert, 0 Spaß dabei und ein Support den ich niemand wünsche.

I made 3 withdrawals almost a month ago, initially everything looked very promising, the machines continued to run very well and I was too greedy otherwise there would have been more withdrawals.. the verification process was very quick and hassle-free.
Yesterday I wrote to [email protected] again to see what my payouts are like
The answer was that the payments have already been transferred and must be in my account. I checked again today and didn't get anything. so I write to support again and request screenshots of the transfers. strangely enough, the payouts are still in progress blah blah

WELL MEANT ADVICE TO EVERYONE! PLAY WONADERS

ich habe vor fast einem Monat 3 Auszahlungen getätigt, anfangs sah alles sehr vielversprechend aus, die Maschinen liefen weiterhin sehr gut und ich war zu gierig sonst hätte es weiter Auszahlungen gegeben.. der Vertifizierungsprozess ist sehr schnell und problemlos abgelaufen.
gestern hatte ich mal wieder [email protected] angeschrieben wie es denn mit meinen Auszahlungen aussieht
Antwort war, dass die Zahlungen bereits überwiesen wurden und die auf meinem Konto sein müssen. heute habe ich nochmal nachgeschaut und habe nichts erhalten. also schreibe ich den support nochmals an und fordere screenshots von den Überweisungen an. komischer weise kommt nun, dass die Auszahlungen noch in Bearbeitung sind blabla

GUT GEMEINTER RAT AN ALLE! SPIELT WONADERS