Afun Casino MX - 一般ディスカッション

They didn't give me a bonus

No me dieron bono

Hello, on what basis should the casino give you a bonus? What bonus were you interested in and why didn't the casino give it to you, did you get any explanation?

Hello, to make an observation specifically about Afun casino… they do not have a responsible gaming policy,

I asked them to please close my account now because I have gambling problems and they responded that I could close the session whenever I wanted but that they couldn't close the account... I say this because I understand that for an online casino to operate it is necessary to have a responsible gaming policy, and this one doesn't have that.

I attach evidence in any way

Hola, para hacer una observación precisamente de Afun casino… no tienen una política de juego responsable,

les pedí que por favor cerraran mi cuenta ya porque tengo problemas de ludopatia y me respondieron que podía cerrar sesión en el momento que quisiera pero que no podían cerrar la cuenta… digo esto porque tengo entendido que para que un casino en línea pueda operar es necesario contar con una política de juego responsable , y este no cuenta con eso

adjunto evidencia de cualquier manera

How about you ask someone close to you to help you stay away from the casino unless this mess gets resolved?

To stay better protected, I guess you should consult the rules and rely on the options the casino really offers. In our review, it says "Limited responsible gaming options" so no, not every casino provides every option.

However, I have never heard of a casino being unable to close an account.

I believe you should file a complaint; please start here👈 If you need help wiht that, I'll be back on Monday. 🙏

Hello, how are you? Good afternoon. I want to make a deposit at afun.mx but it won't let me see the spei number.

What can I do?

I also don't know how to spend the bonuses they gave me, how do I spend them?

Whenever I want to play, it asks me to make a deposit but it doesn't let me see the interbank code number.

What I do

Hola, cómo están, buenas tardes yo quiero hacer un depósito en afun.mx pero no me deja ver el número de spei

Que puedo hacer

También no se cómo gastar los bonos que me dieron como los gasto

Siempre que quiero jugar me pide hacer un depósito pero no me deja ver el número de clave interbancaria

Que hago

Hi, I would probably ask all similar questions to the casino itself. They should be able to help you best if you want to deposit money there. 

As for bonuses, if you say you can't play without a deposit, how would you like to play with a bonus? 

Have you tried contacting them about these things you have a problem with?