Slots of Vegas Casino - 一般ディスカッション (5ページ)

CROOKS.. DON'T PLAY HERE..  I am really sorry you feel this way, but the transaction history shows all the activity. Please check it and come back if you have any more questions.

I EMAILED CUSTOMER SERVICE AND WILL GO ONLINE AND SHARE MY EXPERINCE ON THE FORUMS.

I WON'T EVER COME BACK.. ALL I'LL DO IS SHARE HOW YOU GUYS CHEAT PLAYERS AND HOPE OTHERS WILL READ IT AND AVOID WASTING THEIR TIME WITH YOUR CASINO. GOODBY

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You will never get paid.this is the worst of online casinos,I was considered a vip,and still they rob me different times of money.even after the playthru I won And they say I have to deposit to win..I would.stay far away from slots of vegas..you will loose..while there laughing at us.

this casino is scamming people so don't play here they blew me a lot of money will tell everyone what a fake company slot of vegas casino is

This on my account

Hi, even though I see what happened to you and it's certainly not pleasant I ask you not to write 10 posts about the same thing and reply to different players. Everyone can read it if you write even one coherent post and don't spam. That would be a start. 

As for the problem itself, it's common for players in some casinos if they take a lot of bonuses to have to deposit in between in order to withdraw. But if you didn't take any other than those two then it seems to me an illogical answer from the casino. Especially if you say that one of them failed at the very beginning and didn't go through. They should take that into account. I also see from the screenshot that you have a withdrawable balance and real money, which evokes in me that I could withdraw that money. 

However, if I understand correctly, is it now only necessary for you to deposit the money and you will be able to withdraw it if it keeps coming back to your gaming account ? Is it enough to deposit a minimum amount ? I'd probably ask that and if it wasn't too much, then it probably wouldn't be too much of a problem. What do you say to that ?

If the casino won't let you do it, I'd probably file a complaint, you can do that at this link. 

Let me know how you decide.

Hello, why doesn't the casino want to pay you specifically. I see you have a lot of money there, is there a reason ? 

Have you also thought about lodging a complaint and our team would try to help you if possible ? 

Please try to describe your situation to me.

Slot of Vegas is at it again they approve your withdrawal then they tell you a dead line and they don’t even meet there deadline lines they will escalate the issues and of coarse nothing is done it’s a horrible feeling when knowing you win and they confirm the win but don’t pay you out what a travesty I’m exhausted asking them for my money does any know any other way to pressure them to pay me out.

I won 200 a small amount .cashed in September 20.of 24..Said would be approved in 7 to 10 days.it was finally approved October 7th.at 4am.today is October 22/2024..I talk to them every day and told they need my bitcoin add.for the 10th time.then wait until tomorrow..which never comes..my advice is never .never play at Slots of vegas.they are ripoff.and getting rich off Americans and foreign countries..im.going to research.surley there's a higher up to talk to..stay far away to many other casinos that will pay out..

In such a case, I would focus on progressing with the complaint at least. Can you update it? It's actually your turn now 👈 If you feel exhausted, stop asking them - better wait for your complaint to move on. Spare the nerves, I'd say. Waiting for more than two months to submit the complaint must have been hell!

Just found out slots of vegas is one of the worst ones when it'd been one of my go to's if choosing from inclave 16 sites smh. I'm Really trying to find like somebody who can tell me what I should do here. Long story short , they're making me jump through hoops to verify myself for a wd. Several little slimy things that they tried to you that I caught on to, And i'm just wanting to know what flies and what doesn't but sadly I think they are going to do what they want and i'm powerless here lol. So engraged omgggggggg

Could you please tell us what the issue is exactly? Only that way we could hopefully help you out to get it solved, you know.

We'll be waiting for your reply here.

Thank you

Basically they're trying to not pay out my winnings

I had a grand jackpot which more than took care of my wagering requirement left. But they the 2 people in chat that I spoke to were acting weird and aloof and trying to insinuate that wager and requirement is better. The you make so I think they were trying to catch me playing. My 4000 are so balanced down to the. Two hundred that I could withdraw with that chipmunks and take it out from under me like they've done before. I'll be playing and playing with this large balance only to look down and see my hundreds is now 30 or whatever cuz excess winnings were taken out automatically once I'd reached WR.

But when I hit this jackpot, something flashed across the screen.Actually telling me I do well.Congratulations on meeting.The requirement and that remainder would be removed

But it didn't change. So

Long story short and feel free to ask qs But they try to make me believe that nothing was wrong when.In fact my balance should have been changed immediately.

Also I find A new card has magically popped up in the WD section That hadn't been there recently when I looked at it thinking I was close to a win. Problematic because I knew I hadn't had that card for a long time

In response to this , i'm told to write a Handwritten letter stating that I don't have the card etc lmao

He tells me he can't give me the transaction info using that card,and tells me boss isn't there for me to talk too. Have screenshots of all chats. I'll upload if you'd like.

I get a little snippy lol It a little crazy crazy , but it's justified I believe.

They don't want to pay me out $200.They want to lose a supposed v.I.P player, who frequents many of their other sites one even paid me out $1200 recently (ty cryptoloko.com!!) with no problem.I only waited like 8 hours.So wth.... I found the new card tho, or proof i had it at some point, in PayPal-shows only the last four digits as one of my payment methods.I need to get someone to take a pic to send it because can't take screenshots on that app. Who knows if theyll accept that.

There's a lot of like weird fishy sketchy things they're doing,saying n treating me like. But my main issues here are that they won't explain why I have a card (that moreover is actually a Cash App card; not accepted as a deposit form ever)just pop up there when it wasn't there a couple weeks ago and how it seems like they knew it would be difficult for me to validate based on how long ago I'd used it??? I do have a suspicion that these sister sites all share info,plus a couple weeks ago I did send in my bank statements in order to get back some deposit fees as wagerless refund to play. Dumb I know. That's how I explained away the fact that the one card that I did see before awaiting validation recently was noe newly showing valid...but the new one and one other one that I recently used that I do have were marked validate. And weird too, the old card i don't have is shown as pending... I'm sorry if I didn't tell this so clearly but any help or advice you have is greatly appreciated

Tysm

It is really difficult to understand the issue clearly, but I will try to get to the point here.

So, do I understand correctly that you are going through the verification process and they want you to validate a card you haven't even used for any deposit? Is that so?

If yes, I truly don't understand the reason they need that, and I believe that our complaint team could be really helpful in your case.

You have also mentioned that they didn't want to pay you your winnings from some bonus and put the amount down. Right?

We could check the play history and the bonus terms to find out if they were right in doing so.

You just need to file a complaint here so our team can check everything at this casino and hopefully help you out from this situation. So if you are interested, please follow this link where you can do so.

We'll wait to see what your decision will be and to learn even more information from you regarding this issue of yours.

Sorry it was so jumbled!

I have been a depositer at slots of vegas n its other sites for a few yrs. Right before this 100 chip I'd made a 30 dollar deposit. So it's legit.

It isn't fair of them to ask to validate a card when they clearly allowed me to deposit with it before.

I have pics of the card available if I get someone to take pix on their phone to send me if need be btw

Also, my balance is still like $10,000 there as I had been too scared to play it down to the 200 max I'm allowed to cash out.

I was nervous they wd remove the excess balance or winnings at a point where I'd compromise the 200 playing fast, " in my zone" like I do so that n hopelessness stopped me from dwindling the balance down to be able to request withdrawal. And rem, it'd been fishy that they'd shown on screen how my WR was met and it'd be stripped of all monies but the minimum then they did NOT so... I really, really, appreciate your willingness to help, I'm so grateful thank you. I guess I'll go and carefully bring my balance down to 200.And is there anything else you want me to do?Because I haven't been in contact with them.Which I can do anytime but it's been pointless since that day, which was Sat.

Do you know that you don't need to lower your balance there at all?

If it is stated in the terms that the maximum cash out from the bonus is $200, they will pay you $200 at any time you request a withdrawal. Even if you have won $10,000, they will cap the winnings.

But, of course, first you will need to pass the verification process by providing everything they have asked for. If you have made deposits by using more cards, they will need to verify all of them to make sure they belong to you because it is not allowed to deposit with someone else's card, you know.

So, please let us know how you go with all this, and if you feel that you need our help, we'll be here for you.

Well the stupid thing is.It's still showing cause.I worked on it last night to bring it down like a 600 or maybe $500 remainder.Wagering requirement which is ridiculous because my play balance is like at ten thousand... And they have. to recap, 2 Cards that they're trying to get me to verify.. One that I do have n will verify after i send this. The other card is what's messing me up because I don't have it.

It's an old card long replaced.

I did find that.I still have that as a form of payment in my paypal however and it shows the last four digits but I don't think they would accept that as verification.

So I don't know what to do.

When I told them in chat about this card I don't have anymore ( I didn't find that I have partial proof of it in my pp as it wasn't til after chat that I found it) Is when he told me that I could handwrite a note explaining my circumstances...ie something that would delay even further their having to pay out.

Also Romi... There wasn't ever any issue when I made these deposits lol

You have to have the exact zip code and address and everything as well.Ok i'm not sure if the name has to match...

What bothers me also is they don't accept cash app cards - the one I have missing now WAS in fact a cash app card.

Please let me know what to do

As far as the missing card do I send in the pictures of my screen shots of the missing card ???

Also I asked that they tell me when I made any transactions with this missing card (i can send you the chats between me and the reps) but was told he couldn't do that.

Is it in my rights whatsoever that since they're asking to validate this card that I get the information that i'm asking about in turn?

Thank you for your patience and guidance 🙏

If I can call you or vice versa to make it easier just let me know n tx again

Let me know.

If there's any way we can talk on the phone I think I just sent a reply to the wrong part of this forum lol

Arggggg

.. I think I did cause this one just went immediately through

Don't have time to rehash all of it but Yes they're trying to get me to validate a card that I don't have- the only thing I could do is send them screenshots of it still being a payment method in my paypal but it's only showing the last four numbers. When I asked him to tell me when I had used this card( It was an Old cash app card which they don't even accept ...) He told me he couldn't provide me with my transaction details.And I don't know if that's even right of him to do.or not do...

I haven't told them that I had that partial bit of proof of said card yet either

I'll go now and validate this one other card that I have, but wait for you to tell me what I should do unless there is any way that yall can step in, but thank you so much for your help.

Oh, The whole issue.By the way with withdrawing , is that even though my balance shows 10k I still have a WR of like 500 or so smh

That's why I was leary because both chat reps were insistent that I hadn't played it down even though they could clearly see that my winnings absorbed whatever requirement was left......

Please know that online casinos mostly verify the cards only when a withdrawal is requested, not when depositing.

Also, if you haven't got that card any more,, you should explain it to the support, and if you see that they still give you some runaround, come back to us and file a complaint here. Our team will then try to intervene in your case and help you out with the verification and your withdrawal.

If you have any additional questions regarding the verification, you should always contact the support, and they have to guide you through it.

It is not in my hands here, as a forum administrator, to help you in any other way, so please let us know if you'd like our complaint team to get into all this.

They told me write a HANDWRITTEN letter explaining about the missing card lol

And I got my balance to 400 ....

They still haven't taken the balance off

I do want yall to intervene if you can, just lmk what to do pls

Tysm