LuckyBlock Casino - 違反の疑いにより、選手の撤退が遅れている。

Won money from a free bonus. Eagered the required amount. After wining i withdrawed. Didn t let me. Contacted support. Got told i breached terms of service over 5eur bet. They were onky a few bets, whoch they didn t mwntion in the email to begin with. Also they told that the bets over 5eur don t count, which they didn t, not that the whole bonus was lost. Wasted time and got scammed. I saw online many other people with similar experiences i hope everyone gets their money back. They have multiple casinos

And scam.

Dear Luckblockscam,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I checked the Bonus T&Cs and I found this:

4.There is a maximum bet amount per round using Bonus Funds equal to $/€5

Our position is closely explained in Fair Gambling Codex:

The max bet rule is, in fact, an industry standard, just as the fact that a casino has the right to seize the player's winnings from bonus play after breaking this rule. We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time. However, if you feel like you have been accused mistakenly, feel free to forward me your game history together with a link to the specific bonus that you redeemed and played. My email address is kristina.s@casino.guru.

If there is any other relevant communication between you and the casino, please send it as well. Thank you in advance for your reply.

Best regards,

Kristina

Hello i have replied depper in the forum.

1.They have fake reviews on trustpilot. Check the 1 star reviews.

2.They closed my account for no reason and they don t respond.

3.they should ve stopped letting me play if bonus wasn t redemable - they letted me play and after that they rejected my withdrawals.

Thank you for your reply, Luckblockscam. If you wish to proceed with this complaint, please get back to my initial message and provide all the required information.