Before I registered at this casino, I couldn't see the reviews and complaints here at Casino Guru; otherwise, I probably wouldn't have registered in the first place. Unfortunately, my €850 withdrawal hasn't been processed, and I haven't received any help from support. In fact, the chat simply closes if you ask too many questions. If I receive my money, I'll correct my review, but since I've already read a lot here, and the support doesn't help but ignores you, I'm not buying it anymore.
UPDATE: Support can't help with withdrawals, so you have to trust that the KYC department will get in touch at some point. I requested a withdrawal on August 12th, and today, August 17th, the money was transferred to my account. I didn't believe it anymore because of all the negative reviews and complaints. Update and change as very negative I asked if they offer a deposit limit, and the answer was: There's a 48-hour cooling-off period. Never heard of such a thing. I've sent 10 to 15 emails requesting they close my account, but they're ignoring them. They're still supporting gambling addiction; responsible gaming doesn't count for them.
Bevor ich mich in diesem Casino registrierte, konnte ich die Bewertungen und Beschwerden hier bei Casino Guru nicht einsehen, sonst hätte ich mich wahrscheinlich erst gar nicht registriert. Leider wird meine Auszahlung von 850 Euro nicht bearbeitet und bekomme auch keinerlei Hilfe vom Support. Im Gegenteil, der chat wird einfach geschlossen wenn man zu viele fragen stellt. Sollte ich mein Geld noch erhalten werde ich meine Bewertung korrigieren, aber da ich hier schon einiges gelesen habe, und der support nicht hilft sondern einem ignoriert, glaube ich auch nicht mehr dran
UPDATE: Support kann bei Auszahlungen nicht helfen, also muss man vertrauen das sich die KYC Abteilung irgendwann meldet. Ich hatte am 12.8 die Auszahlung beantragt, heute am 17.8 wurde mir die Auszahlung dann auf mein Konto überwiesen. Hab nicht mehr dran geglaubt wegen den ganzen negativen Bewertungen und Beschwerden. Update und änderung als sehr negativ Ich fragte nach ob sie Einzahlungslimit anbieten, die antwort. Dafür gibt es eine bedenkzeit von 48 std. Noch nie so etwas gehört. 10 bis 15 emails geschrieben das sie mein konto schließen, wird ignoriert. Sie unterstützen noch die spielsucht, verantwortliches spielen zählt für sie nicht
幅広いゲームの選択
A wide selection of games
Sehr viel Spielauswahl
スロットは問題なく動作します
Slots run without problems
Slots laufen ohne Probleme
ライブチャットでは助けが得られず、単に閉じられてしまう
In the live chat you get no help and are simply closed
Im Live Chat bekommt man keine Hilfe und wird einfach geschlossen
I've been playing for a week now, and everything's been smooth. Cashouts are fast, games load quickly, and the support team is always there to assist. SuperA+!
Deposited $300 on my first day, hit $2250, and received my payout in 2 hours. The process was incredibly quick and seamless couldn’t ask for a better experience!
I won 6000 euros with crazy time by loading 470 euros from my own pocket without any bonus I go to withdraw they tell me there are rovers you have to play the amount 5 times never heard always played won average amounts of 1000 euros or 500 200 euros withdrawn regular in all I feel scammed in all this they rejected my withdrawal contact them now they tell me or reached the necessary rovers everything ok 1 day and a half that I wait or tried to withdraw 3000 still pending I don't know what to do anymore I've been talking since yesterday they say everything ok but no it is ever processed I feel terrible I feel scammed so many sacrifices I also have screen photos that I chat with them they say and everything ok but they don't send me the money I don't know what to do anymore help me I feel scammed by this company someone who answers today we are on March 4th I withdrew on February 25th someone who helps me please read
ho vinto 6000 euro con crazy time caricando 470 euro di tasca mia senza nessun bonus vado a prelevare mi dicono ci sono i rover devi giocare l importo 5 volte mai sentita sempre giocato vinto importi medi di 1000 euro oppure di 500 200 euro prelevati regolari in tutto mi sento truffato in tutto cio mi hanno respinto il prelievo contatto loro ora mi dicono o raggiunto i rover neccesari tutto ok 1 giorna e mezza che aspetto o provato prlevare 3000 ancora in sospeso no so piu cosa fare parlo da ieri dicono tutto ok ma no viene mai elaborato sto male malissimo mi sento truffato tanti sacrifici ho anche screen foto che chatto con loro dicono e tutto ok ma no mi mandano i soldi no so piu che fare aiutatami mi sento truffato da questa societa qualcuno che risponde oggi siamo al 4 marzo io ho prelevato il 25 febbraio qualcuno che mi aiuti per favore leggete
遅い 他の人のように遅いが、今回は決して遅い
slow slow like few others but never like this time
Scam! Fralde,,,don't play,,,only option is to withdraw via cryptocurrency I had to make an account but they still didn't pay,,,withdrawal is pending,,,chat never solves anything it's been 4 days and nothing,,,says there is no deadline to pay!!! Scameee this house has to be excluded,,have you seen is filing a lawsuit!!!
Golpe!! Fralde,, não joguem,,,só tem opção saque via criptomoeda tive q fazer uma conta mas mesmo assim não pagaram,,fica saque pendente,,chat nunca resolvem nada já vai pra 4 dias e nada,,fala que não tem prazo pra pagar!!! Golpeeee essa casa tem que ser excluída,,já viu está entrendo com um processo!!!
I can only give all players the best advice, don't play in this casino, not even in Zodiacbet!! You will never be verified, so you will not be paid out! I tried everything, within 14 days the e-documents were sent 20 times, nothing, there was no verification. Either the pictures are too bad, or x other excuses, no matter what you do, you won't get any profit. This casino and its employees are the most disgusting thing there is, they are vile, lying and criminals with no respect! Very emphatically: never play in these two casinos!
Ich kann nur allen Spielern den besten Rat geben, spielt nicht in diesem Casino, auch nicht im Zodiacbet!! Sie werden nie verifiziert, also auch nicht ausgezahlt! Ich ahbe alles versucht, innerhalb von 14 Tgaen betsimmt id eDokumente 20 mal versendet, nichts, es kommt keine Verifikation. Entweder die Bilde sind zu shclecht, oder x andere Ausreden, egal was du machst, du wirst keinen Gewinn bekommen. Dieses Casino mit ihren Mitarbeitern ist das abstossenste was es gibt, die sind niederträchtig, verlogen und kriminell ohne Respekt! Ganz eindringlich : spielt nie in diesen beiden Casinos!
I have had good experiences with this casino. Although the whole process took a little longer due to the increased number of payout requests (at least that's how it was explained to me in the chat), it was paid out!
Ich habe gute Erfahrungen mit diesem casino gemacht. Es hat zwar aufgrund vermehrter Auszahlungsanfragen (so wurde es mir zumindest im chat erklärt) etwas länger mit dem ganzen Prozess gedauert, jedoch wurde ausgezahlt!
フレンドリーなサポート
friendly support
freundlicher Support
簡単な検証
simple verification
einfache Verifizierung
さまざまなスロットやさまざまなプロバイダーで十分な利益を得ることができます
can earn good profits with different slots and also different providers
gute Gewinne bei verschiedenen slots und auch unterschiedlichen Anbietern erspielen können
支払いの処理に数日かかりました
took a few days to process the payout
hat ein paar Tage mit der Auszahlung in Anspruch genommen mit der Auszahlung
