Very rude if you have question to ask my balance told me 1000 bucks was in it when to customer service to ask about it got the run around then got told to just deposit then they can look at my account then tell me what's going on when I ask for a supervisor they just end the chat had to go ba k into the chat go through twoo different people just to be given the first one to find out they were the supervisor but I don't think they were because all supervisor when the login to chat it says supervisor the chat head part don't go to this casino only if you like ruds people and crappy service