We’re truly sorry to hear about your experience, bacnikklemen.

This situation definitely sounds frustrating, and we understand how disappointing it must be to have your account closed after your winnings were approved. We take such matters very seriously, and we want to ensure that this is looked into and resolved.

Please reach out to our support team directly with the details of your case, so we can investigate further and work to resolve this for you as quickly as possible. We’re committed to making sure all our players are treated fairly, and we’d like to get this sorted out for you.

Thank you for sharing your experience, and we hope we can resolve the issue to your satisfaction.