Slotman Casinoのレビュー

Danish*

Slotman casino is the best casino I have played at!

Exceptionally good customer service and easy verification!

I have won regularly at this casino, and 8/10 times I get a lot out of my deposits - both in terms of games but also profit!

Today I received a payout of DKK 7000 for a loyalty bonus of 25 eu!!!

Normally this is not possible as there is a "Max cash out" on no deposit bonuses, but after a clarification with customer service which turned out to be fully understandable, we solved it! - they took the customer in the first row, which was super cool for me🌟

I've played a lot at Slotman and there have never been any problems, and if there are, well, you probably won't be disappointed 👍

Thanks to Slotman'

Oliver

Danish*

Slotman casino er det bedste casino jeg har spillet hos!

Ualmindelig god kundeservice og nem verificering!

Jeg har vundet jævnligt på dette casino, og 8/10 gange for jeg rigtig meget ud af mine indbetalinger - både spilmæssigt men også profit!

Idag fik jeg en udbetaling på 7000kr for en loyalty bonus på 25 eu!!!

Normalt er det ikke muligt da der er "Max cash out" på no deposit bonusser , men efter en afklaring med kundeservice som viste sig at være fuldt ud forståelige, løste vi det! - de tog kunden i første række, hvilket var super fedt for mig🌟

Jeg har spillet en del hos Slotman, og der har aldrig været problemer , og hvis der bliver, ja, så bliver du nok ikke skuffet 👍

Tak til Slotman ‘

Oliver

Absolutely terrible casino, probably one of the worst I've come across, but to be honest I haven't come across many good ones.

The selection of game providers is minimal which might be very telling, the games I played did not have a very good return whatsoever and I tried numerous games, all with a very low pay out. I know they will use the line its's all about luck, but you do expect a return rate of between 95-97%, statistically it didn't feel like that here.

Then the customer service, was so bad. I contacted Denis to close my account, it seems they only self exclude you and don't close your account as requested, this means you can't reopen your account again, not that I want to in this case, but I should be able to if I wanted. I don't have a gambling problem, I just don't like the casino.

Denis didn't appear to understand and deliberately cut me off chat when he couldn't answer the questions, didn't care about any complaint, and just appeared very uninterested. So don't believe everything they say about their friendly customer support, its just a façade.

Good provider and casino looks nice but my cashout experience is horrible. Now seven times i try to cashout to credit card and Mifinity and seven times i get email "Your withdrawal request has been declined. Please contact the Support team to find out the reason." ...and every time i have to go chat support ask what you want now. Every time different things missing... Why it so difficult to write email what document or other information you need now. Support lie and say at they sent email details what they need. No, every time just "its declined"
Maybe good casino but after this annoying experience i dont deposit anymore. I hope i get this cashout one day .
Edit after casino response:
"Please provide your email address so we can look into the situation and help you avoid this in the future."

Where i i give this email address ad why? Finally cashout is ok after this horrible humiliation experience

I gambled away several thousand euros and rarely got over my deposit!

Gambling is a random game with negative expected value!
But at this casino, as I said, it seems to me that if you lose more than 7,000 euros,
Calculating game with zero expectation value!

It's sad how we players were treated

Ich habe mehrere Tausend Euro verspielt und selten über meine Einzahlung gekommen !

Glücksspiel ist ein Zufalls Spiel mit negativen erwartungsgwert !
Aber bei diesen Casino kommt es mir vor wie gesagt bei mehr als 7 000 Euro Verlust ,
Berechnendes Spiel mit erwartungsqert Null !

Es ist traurig wie es mit uns Spielern umgegangen bin ,

Again such a s.... Casino? Deposit made with Sofort. Balance zero. Chat contacted may take up to 10 days for funds to be credited to casino account. Will the money be brought by messenger?
Addendum: After about 4 hours the money was on the casino account
Addendum II: Deposit by bank transfer possible from 20 €. Payout by bank transfer from 500 € possible! No Skrill... etc. Only coins... As a player with a small budget you feel screwed. I deposited €75, used the 100% welcome bonus and met the wagering requirements. Account balance was then at 280 €. I can play the money down to zero now. That's why zero stars.
Response for the casino: All my deposits through my bank are always instant at the casinos
credited (exception see Oshi). With a minimum payout by bank transfer of €500
it is purely arbitrary, at Casinonic it is "only" 300 €, Casinonic also belongs to Dama. Surely I would also find Dama Casinos with a lower one
payout amount. I understand that it is not economical for a casino to transfer €5, but €500 is just outrageous. In the future I will have to look at the payout modalities at other casinos.

Schon wieder so ein s.... Casino ? Einzahlung mit Sofort getätigt. Kontostand null. Chat kontaktiert, kann bis zu 10 Tagen dauern, bis das Geld auf dem Casinokonto gutgeschrieben wird. Wird das Geld mit dem Boten gebracht ?
Nachtrag: Nach ca. 4 Stunden war das Geld auf dem Casinokonto
Nachtrag II: Einzahlung mit Überweisung ab 20 € möglich. Auszahlung mit Überweisung ab 500 € möglich ! Kein Skrill... etc. Nur Coins...Da fühlt man sich als Spieler mit kleinem Budget verarscht. Ich habe 75 € eingezahlt, den Willkommensbonus von 100 % genutzt und die Umsatzbedingungen erfüllt. Kontostand war dann bei 280 €. Das Geld kann ich jetzt runterspielen bis null. Deshalb auch null Sterne.
Antwort für das Casino: Alle meine Einzahlungen über meine Bank werden bei den Casinos immer sofort
gutgeschrieben (Ausnahme siehe Oshi). Bei einer Mindestauszahlung per Überweisung in Höhe von 500 €
handelt es sich um reine Willkür, bei Casinonic sind es "nur" noch 300 €, Casinonic gehört auch zu Dama. Sicherlich würde ich auch noch Dama Casinos finden mit einem niedrigeren
Auszahlungsbetrag. Das es für ein Casino nicht wirtschaftlich ist 5 € zu überweisen verstehe ich ja, aber 500 € ist einfach nur unverschämt. In Zukunft muss ich mir jetzt bei anderen Casinos auch die Auszahlungsmodalitäten anschauen.