Slots of Vegas Casino - 検証の問題により、プレイヤーの引き出しが遅れています。

I met the wagering requirement for a hundred dollar chip. They're being weird and sketchy here and not taking the excess balance off to give me the 200

Even though it was announced or there was a sign as soon as I won the grand bonus that covered the requirements

Unless there's some stipulation where jackpot winnings don't count. I also can't try to withdraw because I don't have this card that they're trying to make me verify. I have pictures of the last 4 in 1 of my banking accounts.But I don't think it'll fly. These are the same people who are trying to delay this all by telling me to send a handwritten letter saying that I don't have this card lol Then supposedly they would remove the card. If you all could talk to them and get them to pay me out that would be stupendous.Thank you so much for helping.

Hello Deezlips78,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slots of Vegas Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you ever deposit into the casino?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Thanks for helping!!

Verified...I have only one card to validate before I get verified, if that's what you mean. So no?

And yes, I've been depositing at this site for a couple years.

Hundreds.

The day before I use that chip i had made a $30 deposit also.So everything is legit; I gamble a loooot so I know the basic donts.

Last I spoke with them was Saturday so the 22nd?

I have screen shots of all the chats (2 different chats w dif ppl) but It was just them both telling me that the wager and requirement still hadn't been met.Even though my balance was over it and the only thing was it just wasn't automatically coming out... And the last thing I was told was i could have that card removed since I can't verify it ( I do have screenshots of it.The last four numbers if that's helpful and I did not tell them that i'm just telling you) only if I handwrote them a letter explaining the card circumstances.... So I took that as them trying to delay.Or stall this entire process.Because what is the point of snail mailing something when he had the information right there in chat lol

I'm here if you have any qs tysm

Dear Deezlips78,

I hope you’re doing well.

Would you be able to forward your full deposit, bonus, and betting history, along with any relevant communication between you and the casino, to nikolas.b@casino.guru for further review? This will help us assess the situation thoroughly.

I appreciate your time and look forward to your response.

Best regards,

Nick