I’d recommend this casino to anyone just starting in the online gaming world. The classic slots and blackjack games provide a great foundation, and the FAQ section is a lifesaver for newbies. However, experienced players may find the lack of withdrawal options and absence of phone support to be limiting. It’s beginner-friendly but not without its flaws
At the beginning, my winnings of 1500 euros and 500 euros were paid out quickly. Now I've been waiting for a week for the next winnings of 1000 euros. I'm being kept waiting and apparently it has to be checked again. But the worst thing is that deposits that were cancelled are still debited. If you deposit your credit card, the CVV automatically stays there and nobody knows that. Now I had to have my credit card blocked because the deposit amount was debited two or three times on several days. So I didn't win anything, but lost a lot. STAY AWAY
Am Anfang hat man mir meinen Gewinn von einmal 1500 Euro und 500 Euro schnell ausgezahlt . Nun warte ich seit einer Woche auf den nächsten Gewinn von 1000 Euro. Man hält mich hin und angeblich muss es nochmal geprüft werden. Aber das schlimmste ist, das Einzahlungen die abgebrochen wurden , trotzdem abgebucht werden. Wenn man seine Kreditkarte hinterlegt bleibt automatisch auch die CVV drin und das weis keiner. Nun musste ich meine Kreditkarte sperren lassen, weil mir an mehreren Tagen der Einzahlungsbetrag zwei oder dreimal abgebucht wurde. Also nichts gewonnen, sondern viel verloren. FINGER WEG
They write an email saying "congratulations, your email address is updated and ready to go". I try to sign in, and suddenly, it doesnt work. Emails go unanswered. They have very poor to non existant customer service. Spend your hard earned money elsewhere.
Wildz is a very good casino, I used to play here a lot and the site is 100% reputable. Payouts are easy and quick.
Wildz ist ein sehr gutes Casino, ich habe hier früher sehr viel gespielt und die Seite ist zu 100% seriös. Auszahlungen funktionieren einfach und schnell.
What can I say except what a mafia Casino! I'm so effen angry at this Casino. Here is my review: At first I was satisfied and gambled for over 24.000€ during several months, counting both winnings and losses. My winnings were much higher than losses for cirka 90% of my time being a customer of Wildz. At one time my winnings were 14.000€ and my losses 2.000€ However, when my win to loss ratio had become even and then following that my losses increased, i.e. win/loss ratio was cirka=12.000€/14.000€, suddenly neither one of my registered credit/debit cards at Wildz, which I had used both many times, worked. At first I could only deposit and then within an hour I couldn't withdraw funds. I contacted live support and inquired as to why my cards did not work. The rep could not answer the question except to say that he had no idea why. He offered to check my account and find out why. My response was please do and that I would wait. When he came back he threw a section of the Casinos T&C's at me regarding verification and re-verification and said I needed to verify myself. This is a very important point as he did not say that I had to re-verify or verify myself again. Only that all customers must verify themselves. Spoke to me like I was a brand new customer and the answers all to that one point. No answer why my cards didn't work nor, when asked, why I needed to verify myself again so soon. Nothing in that section of their T&C answered my question(s) regarding my cards suddenly not working nor why they were asking me to re-verify so soon. Also I couldn't understand why the rep kept answering me like I was new and therefore needed verification. I therefore proceeded to ask him for a more specific answer(s). He became rude, pointed to the section of their T&C that he had sent, then simply left the chat and closed it. Leaving me understandably frustrated but mostly confused and shocked by his attitude. I then send an email to support and asked them the same questions. Same response...not one answer to a single question, only that same section in their T&C. Email support also answered me like a new customer and the only reply besides their T&C was that all customers need to verify their identity.....eh duh...hello!! I decided after this that I would never play there again and decided to close my account Now at the time I had accumulated 75 free spins and had real money in my account. I open their website and started to sign in....or rather tried to sign in....as I quickly found out that I was unable to do so, as Wildz had locked me out of my account without warning. So even if I had wanted or planned to send the re-verification information again I couldn't!!! This all happened cirka within a 24 to 36 hour period. I immediately inquired by email as to what the meaning was of locking me out of my account. Especially since I had real money in my account plus 75FS! Also, how the hell they expected me to verify myself again if I couldn't even sign in. I received no response from support except first AGAIN the same section of their T&C and treating me exactly the same as if I had just opened an account. Then only automated replies! I tried sending several more emails asking what was going on and demanded access to my account. They never gave me an answer or reason for any of this. Simply locked me out of my account and stole my remaining balance as well as the 75fs. So I say to everyone here who is considering using this Casino to be very careful. I had never had an issue with them and had been satisfied with their service, web design and games. Also the Casino had never had an issue with me nor had I ever broken one rule or done something wrong. Everything seemed to go to hell for me as soon as my loss ratio had gone to around 14.000€ compared to my win ratio of around 12.000€. That fact is the only thing I can point to that was different besides suddenly not being able to use my cards.. The only time I heard from them again was to answer my final email, in which I requested my money be returned immediately. Also that they close my account due to their behavior towards me and keep their 75fs. Their response had nothing to say except that they would close it. Nothing about my money or my earned fs. I wish to reiterate here once again, the fact that I had never, not once, broken a single rule in their T&C nor had I ever attempted to do so. I have never ever encountered anything even remotely similar to this experience. Nor could I have ever even imagined such treatment of a very loyal and frequent gambler at a Casino with Wildz's apparent high score on Guru and their size.
Superb casino. Nice website and bonuses. I also think they have a wide selection of games. Fast withdrawal and I am not sure If there are limits of withdrawals, but I withdrew 5t in one day.
Played at wildz and their sister casinos for awhile now, I don't write reviews until I do a withdrawal, so recently got a withdrawal, which they paid overnight, good selection of games and overall fair casino to play at.
Customer service is a bad joke. I was demonstrably not credited with 18.43 euros for a slot. This error is obvious as the game progresses. The employees have been either unwilling or unable to fix this error for days. When asked, there is always the same standard answer that has absolutely nothing to do with the topic. Fortunately, this is only a very small amount. I have reported this company to the regulator. Also to protect other players.
Der Kundendienst ist ein schlechter Scherz. Mir wurde bei einem Slot nachweislich 18,43 Euro nicht gutgeschrieben. Dieser Fehler ist im Spielverlauf offensichtlich. Die Mitarbeiter sind seit Tagen entweder nicht willens, oder nicht in der Lage diesen Fehler zu beheben. Auf Nachfrage gibt es immer die gleiche Standardantwort, die mit dem Thema rein gar nichts zu tun hat. Zum Glück geht es hier nur um einen sehr kleinen Betrag. Ich habe dieses Unternehmen bei der Aufsichtsbehörde gemeldet. Auch um andere Spieler zu schützen.
I guess they don't care about the gambling problem at their casinos. I have closed 2022 account due to problem gambling and their sister casinos also and still got them open again
Uhkapeliongelmasta ei kai välitetä heidän kasinoilla. Olen sulkenut tilin 2022 uhkapeliongelman takia ja heidän sisarkasinoilla myös ja silti sain ne auki uudelleen
This Casino was a Nightmare trying to Withdraw my winnings.. Months to Years as the same $2000 amount sat there... The emails came they gave me a ticket number... Something about Tickets... Their stalling weird Emails gave so much anxiety... Wish there was some kind of Online Casino Police, for the Players... ALSO Like all online Casinos you are asked FIRST: Your I.D, personal banking information "then Maybe a Withdraw". In which you will more so never get it.(causing large amounts Anxiety etc.).. But now your personal information is in their possession and we are more so just a bank and Personal info. kind of like Sam Bankman
I am sorry to hear that the withdrawal process has caused you this much harm.
We are doing Know Your Customer procedure to ensure the account really belongs to you and the withdrawal gets to the right owner. Sometimes this procedure may take some time but we assure you the withdrawal will be given once the procedure is done.
Ticket numbers are given to every contact we get and any ticket number can be referred to when talking with our customer support so they can be referred to earlier discussions.
Regarding your personal information, we take privacy extremely seriously and work hard to keep your data safe. To get more information about the data security please check our Privacy Policy on the bottom of our site.
I would suggest you to contact our customer support so your issue can be investigate further.
I wish you a happy day!
Sincerely, Sebastian Customer Representative Wildz
In direct comparison with 5 other sites. After 2 months I came to the conclusion: Wildz has by far the worst statistics, despite a deposit of €400. The stakes at Grade are just under €900. All providers played and is inadequate. When leveling up I hit the same result 14 times in a row. In roulette it is mathematically improbable that the same color comes up 7 times in a row and the chance is 50/50. Here at 1/6 or 1/8 and 14 times. Hmm don't tell me that could happen, lying is fine
Im direkten Vergleich mit 5 weiteren Seiten. Bin ich nach 2Monaten zu dem Ergebnis gekommen : wildz mit großem Abstand die schlechteste Statistik hat, zwischendurch waren trotz 400€ an Einzahlung . Die Einsätze bei Grade mal knapp unter 900€ . Alle Anbieter gespielt und ist unzureichend. Beim Level Up habe ich 14 mal hintereinander dasselbe Resultat getroffen . Beim Roulette gilt es als mathematisch unwahrscheinlich das 7mal hintereinander die selbe Farbe kommt und dort ist die Chance 50/50 . Hier bei 1/6 oder 1/8und dabei 14mal . Hmm erzählt mir nicht das könne passieren ,so zu lügen istoes
検証なしでデポジットが機能する
Depositing works without verification
Einzahlen klappt ohne verifizierung
支払い方法を確認するにはコンピューターが必要です
You need a computer to verify the payment method
Für Verifizierung der Zahlmethode Brauch man einen Computer
When You put money everything is fine, but when You want to withdraw it You have to verify your account.They ask You for documents and you send them and they are rejected even if You send documents that support your Home adrees. It is almost impossible to validate the account and therefore I cannot withdraw My money.I've been trying to withdraw My money for almost a month, the support service is terrible and they don't help you at all, they ask You to send new documents. I do not recommend this casino. I have been playing for years and this one is undoubtedly worse. It also only has to 2 payment methods, only with tranference or card. It is very late in any casino.
I am sorry to hear that you have faced some issues with our verification process.
Unfortunately I can not disclose any personal information here but I can assure that the verification process is legitimate, and we will send you some advices to help you with your verification.
Please be aware that not every payment method is available in each country, but I hope we can add more payment methods in the near future.
I wish you a nice day!
Sincerely, Sebastian Customer Representative Wildz
My game got stuck in bonus mode. I cannot collect reward i have tried talking with customer suppirt four over a month. But they just say i will get answer on my email and I'm not getting anything.
Then i need to contact them again explain all the situation and it's still the same
I am sad to hear you have experienced bad time with us.
Regarding these stuck game rounds our team contacts the game provider to check these issues. Unfortunately there still may be some issues and the investigation may take some time, but these issues will be fixed.
Lets hope this issue will be fixed as soon as possible.
I wish you a nice day!
Sincerely, Sebastian Customer Representative Wildz
Wins dont register your balance and live chat tells you that you didnt play or vin that game. One time i didt get ss but still they told that you didnt win enytihing🤷🤷
It is unfortunate to hear that you have had some issues with us.
When there is an open game round our customer support needs some information to look further in to the game round and once they have enough info they will forward this issue to the relevant department to take a look.
I would recommend for you to be in contact with the support once more with the info about the game round so they can possibly solve this issue for you.
Lets hope these kind of issues do not happen for you often and lets hope for big wins!
Sincerely, Sebastian Customer Representative Wildz
Not the Wildz.com of yesteryear. Although customer support is available 24/7, the user only gets very general answers & (in my experience) even clumsy and untruthful answers!!
Who plays here should not forget: 5% tax on every single spin ‼️
Nicht mehr das Wildz.com von einst. Kundensuppor ist zwar 24/7 erreichbar allerdings bekommt der Nutzer hier nur sehr pauschale Antworten & (nach meiner Erfahrung) sogar plumpe und nicht wahrheitsgemäße Antworten!!
Wer hier spielt sollte nicht vergessen: 5% Steuer auf jeden einzelnen Dreh ‼️
ハードルのない出金
Withdrawals without hurdles
Auszahlungen ohne Hürden
愚かで無口なカスタマーサービス
Foolish & taciturn customer service
Törichter & wortkarger Kundenservice
入金ボーナスはめったに利用できません
Deposit bonuses rarely available
Einzahlungs-Boni selten verfügbar
45倍の賭け金で入金ボーナス
Deposit bonuses with 45x wagering
Einzahlungs Boni mit 45x Wagering
リアルマネー アカウントでも入金ボーナス (45 倍の賭け金)
Deposit bonuses even across the real money account (45x wagering)
Einzahlungs Boni sogar übergreifend auf das Echtgeldkonto (45x Wagering)
The perfect casino is still a long way off. Why such an old design? Why are there so few game categories? Where are the other providers? Small selection of live games, competitors have many times more. But in general the casino itself is normal and you can play.
It was a unique experience with playing and winning. There is nothing better than entertainment combined with earning profits that I could easily transfer to my wallet. Thanks to the services team who gave me many tips. I had a great time with challenge and excitement
One of the best casino without worrying about making withdrawal, very fast, no hassle no conflict just choose etransfer in making cashout then in just less than 5hrs i got ny winning fash... compare some other Casino out there !!! when you making withdrawal gosh its the end of the world.. Like those untrusted scam illegal casino pretend to be a decent Example are Dukes Casino Lucky Draw..
Really bad I won 2000 and they Didn't pay it to me. It froze up On me tried to log back in and It said problem 404 contact Support. They mucked me Around for days what a scam
Amazing casino, excellent game selection,after verification process is complete the withdrawal process is a breeze and is quick. Usually in my account 2 business days after requesting withdrawal.
良いゲームの選択
Good game selection
ボーナスに対する公正な賭け条件
Fair wagering requirments on bonuses
問題を迅速に解決する優れた顧客サービス
Good customer service who will resolve any problems quickly
彼らは実際に賞金を支払います!!
THEY ACTUALLY PAY WINNINGS!!
頻繁に提供されるフリースピン/ボーナスは多くありませんが、レベルアップするとスピンを提供します
Not many free spins/bonuses offered often,but do offer spins when you level up
I am happy to hear that you have liked our game selection. We have an automated reward system for bonuses so as you play you get more rewards, but keep your eyes open for any offers that may come.
I wish you a wonderful day!
Sincerely, Sebastian Customer Representative Wildz
Orly1
登録されていないユーザー
• 2年前
私はこのカジノがとても好きです。高速預金。問題はありませんでした。
I like this casino a lot. Fast deposits. Never had any problems.
報酬システムが好き
I like the rewarding system
迅速な支払い
Fast payments
ライブサポートは時々遅い
Live support is slow sometimes
ワイルズカジノ
Orly1 さん、こんにちは。
あなたが私たちについて残してくれた素敵なレビューをありがとう。
問題がなく、迅速な入金があったと聞いてうれしく思います。
素敵な一日になりますように！
心から、 セバスチャン 顧客担当者 ワイルズ
Hi Orly1,
Thank you for the nice review that you have left about us.
We are happy to hear that you have not had any issues and fast deposits.
I wish you a nice day!
Sincerely, Sebastian Customer Representative Wildz
