Cobra Casinoのレビュー

So, is this the latest trend, or have the casino finance teams complained that they want the weekend off? Or is it simply brutal intent and a form of customer manipulation? No, even at Vegasino on Friday it was absolutely mind-blowing, and on Saturday Cobra tells me the same thing? Huh? What's the hack?! Well, first and last time for me, and what's more, withdrawals are only possible via bank transfer or the same method as the deposit? Why is that? I don't get my withdrawal over the weekend, but I could have been verified... then the employees... geee, that's completely unacceptable - you can tell someone is really annoying you. Listen, do you have automatic replies available, and yet you don't write back to me right away? For every completely normal and usual question, I have to wait 3-5 minutes for an answer? And yet you can't give me a precise answer? Or maybe they're fast, but a bot is friendlier. I understand you can, of course, remain objective, but to be cheeky and say, "Hey again," or "Listen, Rebeka, these are the rules," etc., well, I don't think that's how you win customers. Hopefully, I'll even get the payout on Monday, because it seems to be "IN ORDER." Ugh, uh, uh, you just didn't want to pay out if you could. Oh dear, I hope many people see this and no more customers are disappointed or exploited.

Na also, ist das die neueste mode oder haben sich die finanz teams bei casinos beschwert, dass die am WE frei haben wollen? Oder ist es einfach brutaler absicht und ein art manipulation der kunden? Nein, schon bei Vegasino am freitag absolut mindblowing und samstag sagt mir cobra das gleiche? Hä? What the hack?! Na na für mich erste und letze mal, noch dazu auszahlung ist nur mit banktransfer oder gleich methode wie einzahlung? Warum den das? Übers WE kriege ich meine Auszahlung nicht aber verifiziert könnte ich schon sein..dann also die Mitarbeiter..geee das geht auch rein gar nicht - man merkt wie einer den ma einfach nervt. Na hör mal her, hast automatische antworten zu Verfügung und trotzdem schreibst mir nicht gleich zurück? Bei jeder absolut normale und gewöhnliche frage habe ich 3-5 minuten auf Antwort zu warten? Und dennoch kann man mir nicht genaue Antwort geben? Oder man ist zwar schnell aber ein Bot ist freundlicher eingestellt. Ich verstehe man kann natürlich sachlich bleiben aber frech zu sein „hey schon wieder" oder „Listen Rebeka this are the rules" etc. naa, ich glaube nicht dass so gewinnt man die kunden. Hoffentlich habe ich am Montag überhaupt die Auszahlung weil es anscheinend „NACH DER REIHE" geht. Uf uf uf, ihr wollte einfach nicht auszahlen wenn geht, ojee hoffe es sehen viele und werden keine Kunden mehr enttäuscht oder ausgenutzt werden

Do not play here

The welcome deposit spins would not activate.
Live chat was useless and said the best replacement they could do is the spins with a max cashout of $75nzd, or 50euro.

It’s half the amount a normal casino withdrawal cap would be, some don’t have any at all.

I was not helped at all, scam.

Also read the terms, unless you’re at VIP level the max withdrawal is $500 a day of real cash.

Dama N.V being disgusting again as usual

Let me start from beginning. I am from UAE and i open an account in cobra casino a month ago and deposit money through my credit card, everything was fine at that stage. Then they asked for card verification and other things which i did it properly and they approve it. When i won the bet and try to withdraw money to my credit card they said we can not send money to cards in Uae and u need to provide is with account number and verify that as well which i did it properly. They became with the excuse that we can not even transfer money to account and you need to open MiFinity Account wich i did as well. This was only the beginning nad worse mess happen at the end where i placed bet $2000 on argentina to win overall in final. After all happen in the game, argentina won and i expected my return but i recieved my even money. I start chat with them which I’m gonna post as well about the situation and even the support team doesn’t know what happened and he told me ur bet it’s not valid for penalties then i said ok then I should have lost since it become draw and he had nothing to say. As u know all betting online are using algorithms to scam the customers but this company is beyond your emaginatin which I can’t believe. Be careful with the big scammers

The games are fine and seem fair, but the withdrawal process is a hassle. I saw someone launch an official complaint on another site that sounds similar to my experience. It involved Cobra not accepting screenshots from Scotiabank as proof of deposit. Cobra demands a type of screenshot that Scotiabank doesn’t allow as an option on either mobile or desktop. It took numerous emails over several days for me to convince Cobra that what they were asking was literally not possible to provide. Why don’t my regular ID and screenshots (accepted at all other casinos I’ve used) suffice? They treated me like a criminal when I’d won a few hundred dollars on a small deposit. I had to send every possible type of shot and then had to get an email from Gigadat in the end. It’s not my fault if Scotiabank doesn’t allow a certain type of screenshot. After finally resolving everything, I decided to continuing playing there since I figured I’d been verified thoroughly, so the process for future withdrawals would be smooth. BUT a month or so later, I hit a win of a few thousand dollars, only to discover they wanted even more ID—this time a selfie of me holding my ID. I sent one, but it wasn’t good enough for them since not enough of my arm was showing! When that was all finally resolved, I learned I could withdraw only $750 per day! So it’s going to take me a week to withdraw portion by portion. Clearly this delay is a ploy in hopes that you’ll spend your money again in the meantime. That’s what the other complainant said happened—that person finally assumed they’d never get their money, so they gambled it and lost. Seems to me like a purposeful stall tactic that shouldn’t be allowed. I’ve won a few thousand at other places (such as Playamo) and managed to withdraw with no hassle at all. It looks like I’ll get my money eventually, so that’s good. But I can’t stand the constant treatment as if I’m trying to deceive them. They have no problem taking my money, so they should not hassle me when I withdraw by the same Interac process and account from which I deposited. Clearly a deposit of $100 is not an attempt to launder! And they can see what I’ve bet on what slot and what I won. So just send me the money I won without all the hassle that costs me hours of time writing emails, etc.