NV Casinoのレビュー

I registered at the casino and initially deposited using crypto. Unfortunately, the deposit took quite a while; deposits via Mifinity were instant.

Verification took about a day. I'm currently still waiting for my withdrawal. My first withdrawals were unfortunately rejected. I've actually been able to win quite a bit here; other casinos seem to be performing worse. If I receive my withdrawal without any problems, I think I'll revise my rating upwards.

The support team helped me with responsible gaming and showed me how to set limits for myself.

Ich habe mich im Casino angemeldet und zuerst mit Crypto eingezahlt. Die Einzahlung hat leider etwas lange gedauert, über Mifinity waren die Einzahlungen instant.

Verifizierung hat circa einen Tag gebraucht. Derzeit warte ich noch auf meine Auszahlung. Meine ersten Auszahlungen wurden leider abgelehnt. Gewinnen konnte ich hier tatsächlich gut, andere Casinos laufen gefühlt schlechter. Wenn ich meine Auszahlung ohne Probleme erhalte denke ich werde ich meine Bewertung nach oben korrigieren.

Der Support hat mir beim Verantwortungsbewussten Spielen geholfen und mir gezeigt wie ich mir Limits setzen kann.

Disappointing Withdrawal Experience with NV Casino

I’ve been trying to withdraw my €2750 winnings from NV Casino for nearly 3 weeks now, and I’m extremely disappointed with how things have been handled. My account is fully verified — all documents were submitted and approved without issue — yet I’m still waiting for my money more than a week after the withdrawal was supposedly processed.

What’s even more frustrating is the lack of proper support. I’ve been in contact with a support agent named Agatha multiple times, but instead of resolving the issue, I keep getting vague or repetitive responses that don’t move things forward. It feels like I’m being ignored or pushed aside.

At this point, I’m starting to lose trust in the platform. While the games and interface are decent, none of that matters if you can’t actually receive your winnings. I hope NV Casino takes this seriously and processes my payout immediately.

I've been playing at NV for a long time and have never paid out. Of course, it's all based on gambling; if I don't win, I should eventually pull the plug and find another casino.

There's no appreciation for VIP customers. You have to tell customer service what you want yourself. There's no checking your customer account or self-reflection! As a customer, I want to feel valued! Casinos from Curacao should be avoided! Winnings are only possible up to a certain maximum, and then the amounts are small, which you then lose again...

All in all, a casino like that I no longer enjoy playing at.

Ich spiele schon lange im nv , bisher nie ausgezahlt. Natürlich basiert das ganze auf glückspiel, gewinne bleiben aus , dann sollte man irgendwann die Reißleine ziehen und sich ein anderes Casino suchen .

Wertschätzung von VIP Kunden , gibt es nicht . Den Kundenservice muss man selbst hinweisen, was man möchte . Sich das Kundenkonto anschauen und Selbstreflexion gibt es nicht ! Ich als Kunde möchte wertgeschätzt werden ! Casino aus dem Land Curacao sollte man meiden! Gewinne sind nur maximal möglich und dann sind die Beträge klein , dass verliert man dann aber wieder ...

Im großen und ganzen , ein Casino wie ich nicht mehr gerne spiele .

KYC confirmed, confirmation email is available, but my withdrawal was still canceled with the reason that "the specialist department may still request documents afterwards."

The paradox here is that they already have the requested documents. They want proof of salary. They already have that. I've even sent them my income tax certificate. I'm curious.

But I tried to connect with the manager via chat, but that didn't work. All messages were pre-written. I'll keep you updated when the payout is processed.

KYC bestätigt, Bestätigungsmail liegt vor, trotzdem wurde meine Auszahlung storniert mit der Begründung, " die Fachabteilung darf trotzdem im Nachgang Dokumente verlangen".

Hier ist das paradoxe, dass die angeforderten Dokumente denen bereits vorliegen Die wollen einen Gehaltnachweis. Diesen haben sie bereits. Ich habe jetzt sogar meine Lohnsteuer Bescheinigung rüber geschickt. Bin gespannt.

Aber wollte mich per Chat mit dem Manager verbinden, was jedoch nicht gemacht wurde. Alles vorgefertigte Nachrichten. Ich halte euch auf dem Laufenden, wann die Auszahlung bearbeitet wurde

I never had the opportunity to play where I am a person who loves to play and it should be safe and easy to get help with problems or malfunctions.
I could not verify my email address and was not offered a no deposit bonus. I work in Norway and live in Sweden 3 months a year. So I was eligible for a no deposit bonus, but it had expired when I did not receive any verification by email, also to add, I always want to see how the gaming and support help works before going in and relaxing, explained this to the support staff and only got that "you can make a deposit if you want to play here" it is about seeing how the dynamics between games and casino and verification of personal information everything should flow easily and smoothly, I am a loyal player on large casino sites where you see that there are any operational disruptions and I have not played any games or received any confirmation of the bonus. I just wanted the same conditions that their site exudes outwardly towards us players, spinmy50, CHIPY50, etc. via casino affiliate marketing where it should be active and be able to register verify my email and phone number also upload all documents without anyone even approving them, then I realized that this site is not for me, where the staff is not helpful or the casino serious. I have VIP treatment at the highest level on many sites where they care about us as players and look after us. VERY MINUS ➖ DOES NOT FEEL AT ALL LIKE ANYTHING LIKE AN honest board.

Jag fick aldrig möjlighet att spela där jag är en person som älskar att spela och det ska vara tryggt och enkelt att få hjälp med problem eller driftstörningar.
Jag kunde inte verifiera mail adress och blev då inte erbjuden någon no deposit bonus. Jag arbetar i Norge och bor i Sverige 3 månader om året. Så jag var berättigad no deposit bonus,men den hade utgått då jag inte fick någon verifiering på mail, även att tillägga så vill jag alltid se hur spelande och support hjälpen fungerar innan man går in och slappnar av, förklara detta för support personal och fick bara att " du får göra en insättning om du vill spela här" det handlar om att se hur dynamiken mellan spel och casino och verifiering av personuppgifter allt ska flyta på enkelt och smidigt,jag är trogen spelare på stora casino sidor där man ser att det handlar om någon driftstörningar och jag har inte spelat någon spel eller fått någon bekräftelse på bonus. Ville bara ha samma förutsättningar som deras sida utsöndrar utåt mot oss spelare, spinmy50, CHIPY50, m.m via casino affiliate marknadsföring där det ska vara aktivt och kunna registrera verify my mail och telefon nr även ladda upp alla dokument utan att någon ens godkänd dessa, då insåg jag att denna sida är inte något för mig,där personalen inte är hjälpsamma eller casinot seriöst. Jag har Vip treatment på högsta nivå på många sidor där man bryr sig om oss som spelare och värnar om oss. MYCKET MINUS ➖ KÄNNS INTE ALLS SOM NÅGOT SOM EN ärlig styrelse.

Withdrawal delays and lack of transparency

I requested two withdrawals from NV.Casino — one for €450 on June 9th, 2025, marked as "completed", and another for €110 on June 10th, still showing "in progress".

As of today, I have not received any funds in my bank account.
Despite contacting customer support multiple times and asking for proof of payment or an ARN number, I received no concrete answers — only vague responses and empty promises.

My bank has officially confirmed that no transaction from this casino has reached my account.

I have already filed:
– A formal complaint with the Curaçao Gaming Control Board
– A case through Casino.Guru’s dispute resolution platform

⚠️ I strongly advise caution. If you’re playing with serious money, avoid NV.Casino until they resolve their payout issues. The lack of transparency and unexplained delays are unacceptable.