I joined this casino about 1 month ago. The offers are great, there's tons of bonuses available to choose from. I managed to win on my third bonus and the cash out process was really smooth. The customer service is really friendly when I had an issue trying to activate something. They solved my issue really fast and I was on my way again!
The slots frequently go down. It's frustrating so I'd like them to fix it. There are no problems with deposits. I haven't made any withdrawals so I don't know. The chat is a little slow. Well, it's not a problem, but it can be used normally. The bonuses are quite generous. I can't say much about the RTP. I've made four deposits but haven't been able to withdraw even once. I hope you can judge it based on these results. As for the speed of withdrawals, I will update you once I win and am able to withdraw.
Update on April 2nd I also lost my fifth deposit, so I cannot review the withdrawal speed.
Update on April 3rd I also lost my sixth deposit, so I can't review my withdrawal yet. April 1st update: I got the Easter bonus. Every time I get an egg, I get 25 free spins 4 times. I got two free spins but lost them, so I was left with $0.60. The bonus description said that I had to delete the previous bonus in order to get a new one. I deleted the remaining 25 free spins worth $0.6. Then I lost the rights to the remaining 2 free spins. The remaining 2 were because I had not found the egg, so they disappeared even though the rights to the free spins had not yet occurred. I spoke to support, but they did not listen to me. I do not think that I am at fault at all. I became very suspicious.
Thanks for your honest feedback and for giving Chancer a try. We're sorry to hear about the issues with the slots and the frustration it’s caused. Our tech team is already looking into improving stability. We’re glad to hear deposits are working smoothly and that you’re enjoying the bonuses. We’ll also work on making chat support more responsive. Hopefully your luck turns soon so you can experience our fast withdrawal process. Thanks again for taking the time to share your thoughts.
I had a lot of fun playing at Chancer. For someone like me, who is a small player, it's great that they offer so many bonuses. This means I can make my small deposit last longer and enjoy the games. Plus, they are very friendly in chat, even with small players :)
Me divertí mucho jugando en Chancer. Para alguien como yo, que es un jugador pequeño, es genial que ofrezcan tantos bonos. Esto significa que puedo hacer que mi pequeño depósito dure más y disfrutar de los juegos. Además, son muy amables en el chat, incluso con los jugadores pequeños :)
Thanks for sharing your feedback with us! We certainly love having you with us. We're always introducing new and exciting bonuses that are inclusive and generous, for all players.
We're glad you found our customer service team to be helpful and we will pass this message on.
Been playing slots for most of my adult life and have taken my journey online recently. I tried out 3 casinos and Chancer is my favorite. The customer service is top notch, the bonuses are plentiful and theres no nonsense in getting my withdrawals unlike some other places. I enjoy playing new slots so its great when they give me free spins
Thanks for sharing your experience with us! We're glad to hear the transition from physical slots to online has been a smooth one. We pride ourselves on our customer service and we're here to ensure your time at Chancer is 5 stars!
Thank you so much for sharing your experience with us! It's been an absolute pleasure to have you at Chancer. Customer service is our game, and we strive to be the best. We're glad that you are happy with our withdrawals as we pride ourselves on making sure you get your winnings as fast as possible.
I made about 3 deposits here in the last month and I am happy to say that my third deposit was a lucky one. I managed to get a nice win from the bonus and was able to get my winnings with no worries. I had some bad experiences getting my winnings from other casinos before so it was nice to finally play at a casino that pays. All the games that you need are here and the bonuses are competitive. Great casino
Thank you for sharing your experience with us! We're glad you were able to come out on top! We strive ourselves on making sure withdrawals are seamless as it can be stressful waiting to receive your funds. We are always introducing new bonuses and we're glad you enjoyed utilizing them.
I've got to say these guys are just the best! I'm quite new to online casinos and I'm glad I chose Chancer as my first casino. They've helped me out with every step including how to set up a crypto deposit and how some of the games work.
I'm very happy with how helpful the live chat is especially since I usually just play land based. I'm still yet to get a big win but I'm sure it's coming with these guys. Great Work!
Thank you for sharing your positive experience with us! We're thrilled to hear that your first online casino adventure was such a great one. We love welcoming new players and always aim to make that first impression unforgettable. Our team is dedicated to supporting both new and returning players, and we're always here to assist whenever you need us.
This casino is completely ironic towards the customer.. I made a deposit of 25 euros which was never credited, while the amount has been released by my bank which claims with proof that the amount has been properly entered into the casino.. So these scammers said as an excuse that this particular deposit was made because the deposit process was delayed (first time I've heard of it). So they said to contact the bank and if in a week the balance has not been credited to my account to send them a message so they can direct me what to do.. I sent a message and as is normal no one answers and they disconnect me from the chat. I wish I had one of them in front of me so I could have broken his head.. Far from casinos like these.. If there was justice, they should all be in prison for cheating the players.
Αυτό το καζίνο είναι πέρα για πέρα ειρωνικό προς το πελάτη.. Έκανα κατάθεση 25 ευρώ η οποία δεν πιστώθηκε ποτέ το ποσό ενώ έχει αποδεσμευτεί από τη τράπεζα μου η οποία ισχυρίζεται με αποδείξεις ότι το ποσό έχει μπει κανονικά στο καζίνο.. Αυτοί οι απατεώνες λοιπόν ως δικαιολογία είπαν ότι η συγκεκριμένη κατάθεση και έγινε γιατί καθυστέρησε η διαδικασία κατάθεσης (πρώτη φορά το ακούω) Είπαν λοιπόν να απευθυνθώ στη τράπεζα και αν σε μια εβδομάδα δεν έχει πιστωθεί το υπόλοιπο στον λογαριασμό μου να τους στείλω μύνημα για να με κατευθύνουν τι πρέπει να κάνω.. Μύνημα έστειλα και όπως είναι φυσιολογικό δεν απαντάει κανείς και με αποσυνδέουν από το τσατ.μακαρι να είχα έναν από αυτούς μπροστά μου να του έσπαγα το κεφάλι.. Μακριά από καζίνο σαν και αυτά..Αν υπήρχε δικαιοσύνη θα έπρεπε να είναι φυλακή όλοι τους για εξαπάτηση προς τους παίχτες
We understand how frustrating it must be to see funds deducted from your bank account without the deposit reflecting in your casino balance. We assure you that we do not have control over the processing times of banks or payment providers, and in cases like this, the funds are typically returned to your account automatically.
Our team follows standard procedures to assist players in tracking such transactions, which is why we advised you to check with your bank first. If the funds have not been returned within the expected timeframe, we are more than happy to investigate further. Please reach out to us again via live chat or email, and we will do our best to guide you through the next steps.
We truly regret any frustration this situation has caused, and we appreciate your patience while the banking system completes its process. Our goal is always to provide a fair and secure gaming experience, and we would love the opportunity to assist you further.
This is my first time trying a casino on casino guru. I have to say that I had a really good experience at Chancer. My husband and I love to play blackjack together and this casino has many options to choose from. I like that I have the option to take bonuses or not as sometimes they can be confusing at other casinos. I am happy that I can just play with no hassles. The live chat people are also really nice and were happy to suggest some games to me.
Thank you for sharing your experience with us. We're glad you enjoyed your first online casino experience at Chancer. We love to see new players enjoying their favourite games and try our best to accommodate.
The customer service representatives sometimes gave different answers about my account verification. The most common rule was that if the account is verified, the withdrawal is usually approved within one day, my withdrawal has been waiting for 2 days for approval even though the account was verified almost immediately. I hope the casino is reliable and they will accept my withdrawal.
Asiakaspalvelijat antoivat välillä erilaisia vastauksia tilini varmennuksesta. Yleisin sääntö oli, että jos tili varmennettu niin kotiutus yleensä hyväksytään yhden päivän aikana, minun kotiutus ollut 2 päivää odottamassa hyväksyntää vaikka tili varmennettiin melkein heti. Toivottavasti casino on luotettava ja he hyväksyvät nostoni.
クイック確認
Quick confirmation
Nopea vahvistus
引き出しが比較的遅い。木曜日の夜にビザカードに引き出したが、現在承認待ちで48時間経過している。
Relatively slow withdrawal. I withdrew to my visa card on Thursday night, the withdrawal has currently been waiting for 48 hours for approval
Suhteellisen hidas kotiutus. Nostin visa kortilleni torstai yönä, kotiutus ollut tällä hetkellä 48h odottamassa hyväksyntää
We appreciate your feedback and understand that waiting for a withdrawal can be frustrating. While we strive to process withdrawals as quickly as possible, there are times when additional security checks are required, which may cause slight delays. These checks are in place to ensure a safe and compliant gaming environment for all players.
That being said, we can confirm that your withdrawal was processed shortly after your review, and we hope you’ve since received your funds successfully. We also acknowledge your concerns regarding varying responses from our support team and will use this as an opportunity to improve consistency in our communication.
We truly appreciate your patience and trust, and we remain committed to providing a reliable and enjoyable gaming experience. If you have any further concerns, please don’t hesitate to reach out.
These guys know how to keep their players happy. I love playing here, especially because they have so many bonuses. I recently received a bonus for the Chinese new years and this was on top of my deposit bonuses.
The branding and design of the website is quite unique. Think gladiators! The live chat support have been an absolute delight to deal with. So far I've had no qualms with Chancer. I hope it continues this way :)
たくさんのボーナス
plenty of bonuses
良好なコミュニケーション
good communication
プロ
professional
いくつかのゲームは利用できませんでしたが、それでも選択肢は素晴らしいです
Some games were not available, but the selection is still awesome
Thank you so much for your positive review! We're glad you liked the seasonal bonuses we cook up each month. We're always pushing the boundaries of player engagement, and we enjoy giving out interesting and new bonuses.
We've also taken your feedback on the game selection onboard. We'll aim to provide more games every month!
There are many positives with this casino - high % bonuses for deposits - many options for payment - fast payment to wallet - customer support is responsive
I have made two payments to my wallet from the casino and they have paid in 24 hours. The bonuses are very good if you like bonus cash
Thank you for sharing your experience with us! We're glad you enjoyed the deposit bonuses and congratulations on your win. We're always rolling out interesting and new bonuses for our players to keep you guys engaged!
素晴らしいカジノです! 私はスウェーデンに住んでいて、Casino Guru でこのサイトを見つけました。最初は少し心配でした。なぜなら、賞金をまったく払わない、または賞金を支払わないようにあらゆる手段を講じるカジノで悪い経験をしたからです。スロットで本当に素晴らしいスピンを何回かして、ここで楽しい夜をたくさん過ごしました。引き出しは迅速で、かなりの利益を得ることができました。間違いなくここでもっとプレイします! ここにはたくさんの楽しいゲームがあります! Hacksaw と No limit の最新ゲームがあります。初めて引き出しをしましたが、すべてがスムーズで、検証が速く、サポート チームは非常に優れており、楽しいもののためにポイントを集め始めるのにとても楽しいシステムと、素晴らしいボーナスとキャッシュバックがあります! 10 / 10 - Mårten
Great casino! i live in Sweden and found this site here on Casino Guru, at first i were a little concerned cause i had some bad experience with casinos that doesnt pay out any winnings or doing all they can to not pay your wins. made some really great spins on the slots and i had many fun nights here. the withdrawal were fast and i made a nice profit, i will definitively play here more! lots of fun games to choose from here! they have the latest games from Hacksaw and No limit, made my first withdrawal and everything were smooth, fast verification, very good support team and super fun point system to start collecting for fun stuff + awesome bonuses & cashback! 10 / 10 - Mårten
Thank you so much for sharing your positive experience with us! We fully understand how important it is to get access to your winnings straight away and we pride ourselves on being the fastest.
We hope to catch you at Chancer again soon and good luck on your next spins!
I really had a excellent time playing at this casino. It was straight forward to get my deposits. Verification was smooth and they paid my money out in 24 hours (Friday)
The customer support is really good here. I was even lucky enough to get some free spins after I played and asked.
Thank you for sharing your experience with us. We're delighted to hear that you've enjoyed your time at Chancer.
We love to give out promotions to our players and we're glad that you reached out for some free spins. We've taken your feedback regarding more options for free spins and that is currently in our roadmap.
Not bad casino they have a lot of bonus offers,but a lot of games are locked if you have bonus active,design of Casino page is also good maybe I ll come back to play there about withrawal and kyc I cant write nothing because I dont have luck,maybe in future I ll update my rewiew here
Thank you for sharing your experience! We're glad to hear that you enjoyed our bonus offers and casino design. We understand that some games may be restricted while a bonus is active, as this is part of our fair play policies, but we appreciate your feedback. We hope luck is on your side in the future, and if you ever have any questions about withdrawals or KYC, our support team is always happy to help. Looking forward to welcoming you back soon!
It's a big relief to find a casino that you can deposit and withdraw with no problems. The crypto deposit is very easy and is in your account very quick. The verification was easy and my withdraw was given to me within 1 day.
The bonus for first time is big and generous. I like that they have extra bonuses aswell.
Thank you for sharing your experience with us! We're glad you enjoyed our deposit bonuses, and were able to claim your winnings swiftly! We pride ourselves on fast payouts and will continue to improve.
We are always looking to add more cryptocurrencies to our payment options, so keep an eye out in the future!
I have been playing here for a few months now and it has been a pleasure. There are tons of bonuses to choose from and they have special seasonal promotions which can be free spins or a chance at more bonus cash. The team is very responsive in live chat and I always received my withdrawals with no issues.
Thanks for being a valued player! We're thrilled to hear you've been enjoying our bonuses and our customized promotions. Fast and hassle-free withdrawals are a top priority for us, so we're glad to know you've had a smooth experience.
We appreciate your feedback on cashback and will take it into consideration as we continue to improve.
Theres so many casinos to choose from these days and everyone has the same offers. I tried Chancer because they had a higher deposit bonus so I can play for longer.
The deposit came in pretty much straight away and I also got an extra bonus from one of their promotions. I usually just play roulette or BJ and they have all the games.
After playing for a while they gave me an account manager who I can speak to directly and gives out more bonuses which is choice! The withdrawal process was easy too.
Thanks for choosing Chancer! We know there are plenty of options out there, so we're thrilled that our bonuses and VIP perks made your experience stand out. It's great to hear you enjoyed the fast deposits, game selection, and direct account manager support!
We appreciate your feedback on high-limit tables, we’re always looking to improve and will pass this along to the team.
The casino is decent. It has all the usual games as your standard ones. The minimum deposit is a little high (230 kr) but the first time deposit bonus is worth it. I had some trouble receiving the email for my account but the live chat solved the problem for me.
Thank you for taking the time to share your experience! We're glad to hear that our game selection and first-time deposit bonus made a positive impact. We also appreciate your feedback regarding the minimum deposit, we'll take that into consideration as we continue to improve. We're happy to hear our live chat team was able to assist with your account issue quickly. If you ever need anything else, don’t hesitate to reach out!
Decided to test out some new crypto casinos this week. Deposit process was super fast and you can also withdraw into other coins. I managed to get a small win from Big Bass and the whole verification and withdrawal was within 1 day.
Thanks for giving us a try! We're thrilled to hear that you enjoyed our fast deposits, quick withdrawals, and crypto-friendly options. Congrats on your win with Big Bass! 🎣💰 Our team is always here to ensure a smooth experience, and we appreciate your kind words. Looking forward to seeing you back at the slots soon!
The rewards program is what keeps me coming back again and again. The cashback is automatic, and the account manager contacted me to offer me a personalized bonus, which made me feel special. I have played on many sites, but this one stands out for its fast payouts and excellent service. I have recommended it to my friends, and they have had similar experiences.
Το πρόγραμμα επιβράβευσης είναι αυτό που με κάνει να επιστρέφω ξανά και ξανά. Η επιστροφή μετρητών γίνεται αυτόματα, και ο διαχειριστής λογαριασμού επικοινώνησε μαζί μου για να μου προσφέρει ένα εξατομικευμένο μπόνους, κάτι που με έκανε να νιώσω ξεχωριστά. Έχω παίξει σε πολλές ιστοσελίδες, αλλά αυτή ξεχωρίζει για τις γρήγορες πληρωμές και την εξαιρετική εξυπηρέτηση. Την έχω προτείνει στους φίλους μου, και είχαν παρόμοιες εμπειρίες.
報酬プログラムは素晴らしい
The rewards program is excellent
Το πρόγραμμα επιβράβευσης είναι εξαιρετικό
優れた顧客サービス
Good customer service
Καλή εξυπηρέτηση πελατών
一部のゲームは私の地域では利用できませんでした
Some games were not available in my region
Ορισμένα παιχνίδια δεν ήταν διαθέσιμα στην περιοχή μου
Thanks a lot for the awesome review! We're so glad to hear that the rewards program and personalized bonuses are keeping you coming back. It’s great to know you and your friends are enjoying the fast payouts and service. We really appreciate the recommendation!
I decided to try this casino because I had some issues with my regular place. For a new casino they have really good bonuses and cashback. They also got Hacksaw and Playngo which is my favourite games. The bonuses are good and theres many to choose from. They also got some extra bonuses in the shop. I will continue playing here.
良いゲームの選択
good game selection
たくさんのボーナス
plenty of bonuses
一部のページではモバイルビューが少し見づらいです
the mobile view is a bit hard to see on some pages
Thanks so much for the great review! We're really glad to hear you're enjoying the bonuses and game selection. It’s awesome to know that you're sticking around. We’ll do our best to keep it a fun experience for you. If you ever need anything, just give us a shout!
I've been playing here for about 4 weeks now. The bonuses are good and I enjoyed playing here. I had an issue with my first deposit not showing up, but customer service solved it in less than 10 minutes. The payouts are reliable and I haven’t had to wait long for my withdrawals. Overall, it’s a fair and trustworthy casino.
フロントのゲームは頻繁に更新されるので、新しいスロットを発見できます。
They update the games on the front frequently so you can discover new slots
Thank you for taking the time to share your experience with us! We're always adding new games and providers to provide more options to our players.
We're glad you enjoyed and are taking advantage of our digital rewards in our shop. We hope you continue to enjoy playing with us and look forward to seeing you again!
I joined because a friend recommended this site, and it’s been great so far. The bonuses are generous, and I’ve already made a withdrawal without any problems. I like that they let you play without having to worry about hidden rules. Everything has been very straight forward and I appreciate how easy it is to use.
Thank you for sharing your feedback. We’re delighted to hear that you enjoyed using our bonuses and found the cash-out process smooth. Providing a stress-free experience so you can focus on playing is something we take great pride in.
We’ve shared your comments about game processing speeds with our technical team, and we're actively working on improving this aspect.
I decided to try this casino because it had good bonuses. So far my experience has been great. I like that they have most of the main games and the design is nice.
Thank you so much for your positive feedback! We're thrilled to hear that you've been enjoying your experience with us so far. It's great to know that our game selection and design have been to your liking. We’re always working to implement new game providers so keep an eye out for new releases.
One of the worst casinos I've ever played at, I deposited, got the welcome bonus, a few minutes later it disappeared, I asked them why and they said maybe I cancelled it, which I didn't, withdrawals take forever. And the people in the chat are unprofessional
Unu dintre cele mai rele cazinouri in care am jucat vreodată, am depus am luat bonusul de bun venit la câteva minute mi-a dispărut, i-am întrebat de ce și au zis că poate l-am anulat eu,lucru pe care nu l-am făcut, retragerile durează o veșnicie. Iar cei din chat sunt neprofesioniști
Thanks for your feedback. We’re committed to making sure all our players have a great experience at Chancer, so we’re sorry to hear this didn’t meet your expectations.
Regarding the bonus, we checked your account activity thoroughly and shared all the details with you. Our goal is always to ensure promotions run smoothly, and we encourage players to reach out anytime they have questions or concerns so we can assist right away.
On withdrawals, we’re proud to say our processing times are among the fastest in the industry. Sometimes, payment provider processes can cause delays, but we always work hard to keep things moving as quickly as possible.
We also take customer support seriously, and your feedback about the chat team will be reviewed to ensure we’re consistently delivering the high standard of service we aim for.
We appreciate you giving us a try and are here if you'd like to discuss anything further
i had a good experience on this casino, i was a bit sceptical first since the welcome bonus was so good and the casino is new but i had a great experience on this casino.
the kyc procedure was super quick my files were approved inside 1hour and my both withdrawals were accepted inside of 24 hours which is fairly quick!
only negative i got to say about the casino is that the games dont run super smoothly atleast i noticed this on nolimit action spins and hacksaw super turbo spins which werent so quick as in other places i played in but this isnt a big negative.
Thank you for sharing your experience with us! We’re proud to provide fast KYC and withdrawal processing. We also appreciate your feedback about game processing speeds. We’ll share it with our tech team to help us improve.
We look forward to seeing you at Chancer again soon!
I've been waiting for a withdrawal since last Friday and today I'm going back to my player account to finish playing again, their excuse was that the provider sent it back. I did it again and they canceled it on the spot saying that the card number was not the same as the one I had deposited, when it was the same! Don't trust this casino, it's a scam! In the end I spent 200 and was left with 100 in which I cashed out and I checked the card number several times if it was mine and they only knew how to say yes and similar, etc, but they never said if it was mine or not, however they only know how to say it is being processed and it takes three days. I already know I'm not going to get any money, I'm telling you, this case is worthless! Don't waste your money here, it's a waste of time!
Desde sexta feira passada à espera de um levantamento no qual hoje voltará a depoisitar na minha conta se jogador para acabar de jogar outra vez , desculpa deles foi que o provedor mandou para traz . Voltei a fazer outra vez e cancelaram na hora a siEr que o número de cartão não era igual ao que eu tinha feito o depósito , quando era o mesmo ! Não confiem neste casino e caso mesmo para dizer e uma fraude ! Por fim acabei de gastar 200 e fiquei com 100 no qual efetuei cash out e verifiquei várias vezes o número de cartão se era o meu e só sabiam diEr sim e similar , etc , mas nunca diziam se era o meu ou não , no entanto só sabem dizer está a ser processado e demora três dias . Eu já sei que não vou receber dinheiro nenhum , pessoal vai por mim , este caso não vale nada ! Não gastem dinheiro aqui e uma perda de tempo !
Chat support is always playing the same story I've been waiting since Friday for a withdrawal which today they canceled and will put back into the account just to finish spending
Apoio ao chat estão sempre enrolando sempre a mesma história esperei desde sexta feira por um levantamento no qual hoje me cancelaram e voltará a por na conta só para acabar de gastar
Thank you for your feedback. We see that you had an enjoyable session and even made a withdrawal request for your winnings. However, it seems you decided to cancel the withdrawal multiple times to continue playing, which is entirely your choice as we must honor such requests.
Our withdrawal process is designed to be quick and reliable, provided the request remains in place until completion. We encourage players to let their withdrawal process fully if they wish to secure their winnings without interruption.
We truly value your experience with us and are always here to assist should you need support in the future.
Overall it was good and not much to complain about. Everything was smooth to use, games working fine, customer support was good and current welcome offer is generous with an attractive wagering requirement.
カジノのテーマは素敵で、ユーザーフレンドリーです
Nice theme to the casino and pretty user friendly
支払いも安定している
Payments are stable too
賭け条件が低いので非常に魅力的
Low wagering requirement which is very attractive
優れた顧客サポート
Good customer support
このブランドは新しく、正しい方向に進んでいるようです。全体的にスロットをプレイするのに良い場所です
The brand seems new and going in the right direction. Good place to play slots overall
Thanks so much for your feedback! We're thrilled to hear you enjoyed your experience at Chancer. We like to keep things fresh and have new and exciting promotions every month.
Looking forward to seeing you around the slots again soon. If you ever need anything, our support team is just a click away!
