Hello, this casino is a joke. I open a account and deposit USDT money. I try to login a hour later to play, seeing my account disabled. I email the casino why my account is closed and I want my deposit back.

I get a reply back with no explanation why my account got disabled. But with the message:
To process the refund, we kindly ask you to provide us the following documents: Selfie with ID, ID, proof of address paper. I think oke strange but I just want my money back soo I sent them what they want. This was 2 weeks ago.

I sent them another email with my Crypto address to sent back the money. Then they told me they will sent the money back soon.

I write them 6 days ago I not received anything, where is my money. They reply back with nonsense answer....
We want to assure you that your Information has been escalated to the relevant department for a thorough review.

Watch out with this casino they will take your money and close your account, I will update my review ones I finally get it

Good slots and good deposit bonuses.

I made a withdrawal request on May 1, 2024.
Customer support didn't respond for over a week when I sent several messages via live chat and via email when I asked about the status of my withdrawal.
They promise on their website that the withdrawal request will be processed within an hour. The withdrawal request processing time took longer than promised.

The withdrawal request was processed on May 10, 2024 and I received my money in my crypto account on the same day.