Bazed.bet Casino - プレイヤーのアカウントは禁止されました。

I have been a customer of Bazed Bet for a few weeks. When I tried to withdraw my winnings, my account was banned, and a message saying "under review" appeared. If I try to contact support via chat, the chat automatically closes. I fear I am a victim of a scam as there are also reports on Twitter that Bazed Bet has not been paying several customers for a few weeks. I hope Casino Guru can help me, and if not, that other players are warned.

Hello garamond,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bazed.bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Did you play casino games or sports betting? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi, I only used deposited funds (no bonuses). I played both sports betting and casino games. My account is not verified because Bazed claimed to be a "no KYC" casino since they are unlicensed and not subject to any regulations (at least that's what they said in the Telegram group). I can no longer contact the casino in any way; my account is inaccessible, and if I try to reach out via chat, I haven't received any response for about two weeks. Scam??

Hello garamond,

Would it be possible to forward the communication between you and the casino regarding this matter to nikolas.b@casino.guru?

Hi, there's no comunication at all. They make the support chat automatically closing when I try to get in touch with them.

Hello garamond,

What about their e-mail customer support, did you contact them that way? Did they contact you in any way to explain the situation since?

Dear garamond,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.