bwin Casino DE - プレイヤーはカジノのウェブサイトにアクセスできません。

The BWin Casino has not been working since yesterday morning

What's going to happen to my balance?

Contacting support is not possible

Das BWin Casino funktionirt seit Gestern Morgen nicht mehr

Was wird aus meinem Guthaben?

Kontakt nicht möglich

Dear kastrati1961,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Bwin Casino DE.

I tried accessing the website, and it seems accessible to me.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Are you able to log in to your account?
• If your issue persists have you checked the article and followed up with casino support? https://www.bwin.de/de/mobileportal/contact/accountaccess/why_is_my_account_closed

 Thank you very much in advance for your reply.

Best regards,

Tomas

It's over, I won't enter this casino again

Hat sich erledigt werde diese Casino nicht mehr betreten

Dear kastrati1961,

I am sorry but I don't know how to interpret your comment in relation to your current complaint.

• Could you please explain if the casino confiscated your balance?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

No, the casino did not keep the money

but the games stopped so slowly that 10 minutes later

my credit was used up.

For me it's all done

Nein das Casino hat das Geld nicht einbehalten

aber die Spiele so langsam eingestellt das 10 Minuten später

mein Guthaben aufgebraucht war.

Für mich ist das ganze erledigt

I wish I could be of more help. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with an online casino in the future.