Divas Luck Casino - プレイヤーは撤退することができません。

Hello 25,35 Euro has been deposited WITHOUT any active bonuses. 

After sent a withdrawal request (1000€), my balance has been deducted because

"iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group"

But I played without any bonuses! If bonus buy is not allowed, casino should block all bought bonuses!

Hello KATARZYNA,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Divas Luck Casino. Allow me to ask you a few more question before we would move forward.

Was this your first ever withdrawal request in the casino? Did you claim any other bonus in the past? Is your account verified? Did you contact the casino with this issue? If yes, how did they respond?

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

Dear KATARZYNA,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected as the player stopped responding.