Casino Moons - 一般ディスカッション

Good morning gentlemen, unfortunately for the second time in 2 months I find myself with a problem of cashing the winnings with casino moons, last time after your intervention they paid me 12000 fr initially denied, now I am for the exact same bonus but the winnings of 3000 euros to deny and close the account, a total dishonest, they paid me without any question 150 euros only 10 days before and now because the winnings reach 3000 they deny me payment again, I need your help again to collect, thanks

Buon giorno signori,purtroppo per la seconda volta in 2 mesi mi trovo con problema di incassare la vincita con casino moons,la scorsa volta doppo il vostro intervento mi hanno pagato 12000 fr inizialmente negati,adesso mi trovo per lo stesso identico bonus ma la vincita di 3000 euro negare e chiudere conto,una disonesta totale,mi hanno pagato senza nessuna domanda 150 euro solo 10 giorni prima e adesso perche vincita arriva a 3000 mi negano di nuovo pagamento,ho bisogno di nuovo del vostro aiutto per incassare,grazie

Hello,

not what I would expect. I guess that you should submit a new complaint, I have no better option for you at the moment. 🤔

I submitted everything yesterday with attachments and I still have, I did on my account

Ho presentato ieri tutto con allegati e ne ho ancora,ho fatto sul mio account

Well, I can't see any open complaints under your profile. Would you care to try this link, please?

I'm talking about submitting a complaint here on Casino Guru, not sure whether we mean the same. 🤔