ベットウェイデポジットなし

Good morning.

I deposited 100 euros through paysafe, they have been deducted but not credited.

They tell me that the transaction has not been accepted. I sent the payment document but they never replied.

Can it be solved?

Buon giorno.

Ho depositato 100 euro tramite paysafe sono stati scalati ma non accreditati.

Mi dicono che la transazione non è stata accettata. Io ho mandato documento del versamento ma non hanno più risposto.

Si può risolvere?

Assalamualaikum

Ассалаумағалейкум

Hello,

when did this issue occur, please?

Did you ask your bank about this matter? The card provider should confirm the current state of this transaction, hence I would start there.

Kindly let me know.