Gratorama Casino - プレイヤーはカジノゲームを開くことができません。

I can log in but then the games don't open so I can play why?

Consigo iniciar sessao mas depois os jogos nao abrem para eu poder jugar porquê?

Hello, Magda. 

Thank you very much for submitting your complaint through our website. Have you contacted the casino support about this issue? Could you check if Flash functionality in your web browser is allowed? 

We have just tested the Gratorama Casino and we did not have similar problem. Could you test a different web browser, too?

Regards, Jozef

Casino.guru

Hello, Magda.

We are extending the timer by 7 days. Please, be aware that in case you fail to respond within the given time frame, we will consider your issue as rejected and your complaint will be closed accordingly. 

Best regards, Jozef

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.