LopeBet Casino - プレイヤーのアカウントは閉鎖され、賞金は没収されました。

I made a withdraw of 1200+ but after some time the lope bet blocked my account and told me that they will not give my money. Plz help me in getting my money.

Dear Lingam44,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you passed the full KYC verification?

Did you accumulate your winnings with or without a bonus?

Did you receive any email from the casino after your account was blocked? If you have, please forward it to me at veronika.l@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Lingam44,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.