LuckyBird Casino - プレイヤーの撤退が遅れています。

Btc transaction makes until 5 days this guy's are out of world I want to say everyone stop spending your money in lucky bird they don't deserve it.

Dear Irakli,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside the account without being processed? Could you please advise if you have received any payments in the past?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hello Irakli

We are sorry that you faced with this situation and we appreciate your patience.

Due to the technical reasons associated with payment providers, we were not able to transfer your winnings to your wallet on time. 

The amount has been debited from your account and will be credited to your wallet shortly. This was done in order to protect your winnings. 

We are actively working to resolve the issue.

Please stay in touch with us and with the payment department so that we can quickly resolve this situation.

LuckyBird team

Hello,

we received new information from our payment department - your payment was successfully completed.

Please check your wallet and confirm receiving the funds.

LuckyBird team

Thank you very much, LuckyBird Casino for the update. Could you please forward the payment confirmation?

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Irakli, for your cooperation and confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru