MostBet Casino - プレーヤーのアカウントは Skype 認証を待機しているため凍結されています。

My account is frozen so I sent the required documents on email, got the reply as verification is complete but given the dates of August for skype call, I can’t wait that much longer so I request to schedule a skype call earlier in this week and unfreeze my account.

Dear sumeettaklikar86,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please advise what types of games you played? Was it slots, live casino games, or did you participate in sports betting?

Have you accumulated your winnings with or without an active bonus?

Have you made any successful withdrawals before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Yes, I made withdrawals in the past already. I was playing casino game. And it doesn’t include bonuses in my winnings.

I am getting mails from Mostbet@security.net for verification.

Please let me know if it’s a genuine mostbet email id. It’s asking me to transfer money to unfreeze account.

Got the confirmation as Mostbet@security.net is spam.