親愛なるバジッド、
苦情を提出していただき、誠にありがとうございます。出金が遅れたとのこと、申し訳ございません。いくつか質問させてください。全体の状況を完全に理解できます。アカウントが正常に確認されたことを確認できますか? ₹86,300の部分的な引き出しが正常に受け取られたことを私は正しく理解していますか?
2回目の引き出しは、処理されずにアカウント内で保留中ですか?
多くの質問に思えるかもしれませんが、問題をできるだけ正確に理解したいと思います。よろしくお願いします。
宜しくお願いします、
ペトロネラ
Dear Bajid,
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you confirm that your account has been verified successfully? Do I understand it correctly that partial withdrawal of ₹86,300 has been received successfully?
Is your second withdrawal still pending inside your account without being processed?
I realize that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.
Best regards,
Petronela
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