SELECT.bet Casino - プレイヤーのボーナス賞金は無効になりました。

Good day! Made a deposit at select.bet to receive a bonus. Read sales conditions and start playing sports betting. Also knew that I can only withdraw a maximum amount. Minimum quotas met and everything done right so far. Everything I almost managed to do the rollover was 3 euros more than to implement. So I reduced my stake to only implement this. After I had requested my payout and I also had open bets, the message came that I had manipulated my bets. Allegedly there was an addition that I am not allowed to reduce my stake by 75% when implementing the bonus? !!! This addition is only available in English, which I do not know. Bets voided and profit gone. I need help urgently

Guten Tag! Hatte bei select.bet eine Einzahlung getätigt um einen Bonus zu erhalten. Umsatz Bedingungen gelesen und agefangen Sportwetten zu spielen. Wusste auch das ich nur einen maximalen Betrag auszahlen lassen kann. Minimalquoten erfüllt und so weit alles richtig gemacht. Alles ich den Rollover fast geschafft hatte glieben 3 Euro über um umzusetzen. Also hab ich meinen Einsatz reduziert um nur diesen umzusetzen. Nachdem ich meine Auszahlung beantragt hatte und ich noch zusätzlich offene wetten hatte, kam während dessen die Nachricht ich hätte wetten manipuliert. Angeblich gab es einen zusatz das ich beim umsetzten des bonusses meinen Einsatz nicht um 75% reduzieren darf?!!! Diesen zusatz gibt es nur auf Englisch, dessen ich nicht mächtig bin. Wetten storniert und Gewinn weg. Brauche dringend Hilfe

Dear jablonski1911,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

Definitely want to continue. Select.bet is an online casino. Please help me

Möchte auf jeden Fall fortfahren. Select.bet ist doch ein online Casino. Bitte helfen Sie mir

Thank you very much for your email.

I’m truly sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. As I mentioned earlier, since we don’t have a branch dealing with sports betting yet and enough insight to take on this kind of dispute or judge it appropriately, we are forced to reject your complaint at the end. I really wish I were of more help.

I contacted the casino requesting more information and will continue our communication via emails.