I think SlotozenCasino is really great. The website is very clear and easy to use. There are many different game providers and deposit and withdrawal options. There are also plenty of bonus offers. Additionally, the support always responds quickly and is very friendly. I would recommend this casino to everyone!
Ich finde das SlotozenCasino echt super. Die Website ist sehr übersichtlich und einfach zu bedienen. Es gibt viele verschiedene Spieleanbieter und auch ein- und Auszahlungsoptionen. Jede Menge Bonusangebote gibt es auch . Ausserdem ist antwortet der support immer sehr schnell und ist sehr freundlich. Ich würde das casino jedem empfehlen!
Dear Simikra20, Thanks for sharing your experience! Such feedbacks make us work harder and create more and more awesome things for our lovely players :) Cheers, Slotozen Team
Honestly, the games are exciting, they give good multipliers and winnings, once I got a win of 500 CAD from my deposit and almost immediately withdrew the funds. The customer service team is very accommodating and nice! Interestingly, there is access to no deposit bonuses on a regular basis, which makes the site interesting. Also, the New Year and Christmas quest is no less exciting. I think you could improve the loyalty points system. It takes a long time to get points for just a small bonus.
ゲームはエキサイティングで、良い乗数と賞金が得られます
the games are exciting, give good multipliers and winnings
カスタマーサービスチームは非常に親切で親切です
customer service team is very accommodating and nice
わずかなボーナスのためにポイントを獲得するのに長い時間がかかります。
takes a long time to get points for just a small bonus.
We're glad to hear you're enjoying the exciting games, great multipliers, and frequent no-deposit bonuses.
It's also fantastic to know you had a smooth experience with both your win and our customer service team. We're especially happy that you enjoyed the holiday quests!
We appreciate your suggestion about the loyalty points system. Your input is invaluable, and we’ll certainly take it into consideration.
We look forward to continuing to enhance your experience!
I received a Lootbox at this casino , its a really interesting kind of bonus it gives random prizes i actually liked it alot! I even won 50 free spins , it was so unexpected!!! this bonus is so cool and its available all the time with amazing stuff to win. the bonus is availible immedeatly after the first deposite and can even be claimed for free afte registrasion. After playing some free spins, I got a win and thought, "Great, time to cash out!" But then, boom—turns out there’s a wagering requirement I had no clue about. Not gonna lie, didn’t like that at all. But okay, I went and checked the site’s rules (should’ve done that earlier, my bad), and yeah, it’s a normal thing. Anyway, I managed to complete it. So far, the site seems alright, let’s see how it goes from here!
Thank you for your feedback. It holds significant value for us.
We are glad to know that you found our lootboxes interesting. We always try to offer exclusive bonuses for our players. We are sorry, that you faced some issues with bonus wagering, however, it is great to know that you managed to complete it and get your wins.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
I came to the site, registered, and received a bonus for that, but I didn't win anything from it. I looked at the bonuses available on the site and was interested in the welcome bonuses, there are five of them instead of three, as in other casinos here.
I decided to try and give it a chance, deposited 100 CAD, started playing and got lucky, after all, I hit the jackpot in one of the games and got almost 1000 CAD back. I couldn't withdraw it immediately, so I had to go through verification. However, verification did not take long, I contacted support, 10 minutes and I have already put the funds for withdrawal again.
I am satisfied with the site for four stars out of five because while you have a bonus, some of the games are not available to you, which confused me a bit.
迅速な検証
fast verification
迅速な顧客サポート
fast customer support
ウェルカムボーナス
welcome bonuses
ボーナスが有効な場合、一部のゲームは利用できません
some game are not available when you have active bonus
Thank you for taking the time to write the feedback. It means a lot to us.
We are pleased to hear that enjoyed our welcome bonuses. Let us congratulate you on your win as well.
We are delighted that your withdrawal request has been processed successfully and promptly. Moreover, it is great to know that our support team managed to help you with the verification process.
We understand the fact that not all games are available to play with bonus funds can be disappointing. However, we have a great bonus wagering category on our site, where you can find the best slots for playing with bonuses.
If you ever have any more thoughts or suggestions, feel free to reach out to our team.
Hey there! I just wanted to share how awesome this site is. I tried out the frog game and hit the jackpot—seriously, the RTP is on point! I also withdrew some funds, and the support team was super helpful. They walked me through the document verification process step by step, which made everything so easy. I'm really happy I discovered this casino!
We're thrilled to hear that you enjoyed the frog game and had a great experience with it. It's also awesome to know that our support team was able to assist you smoothly with the verification process.
Looking forward to seeing you at our casino even for more good times.
I had a good time with Slotozen. Its sign up bonus was great although, there were some problems with receiving as I couldn’t verify my phone number and email. But the support team has resolved it pretty fast and they had a friendly attitude. Also, I want to highlight that there was a free lootbox from which I had won 10 free spins. I was amazed as I could have gotten additional spins to my signing up! I can’t believe my eyes, wow, I will definitely make a deposit and try my luck once more with the 1st deposit bonus.
Slotozen is one of my favourite casinos. I have been there for a few months and it was only a positive experience. Support team is the best, always helpful and friendly, I like to talk to them even if I have no issues. I like bonuses and weekly promotions. I had a few withdrawals, and it was processed quite fast. However, it is necessary to keep in mind that verification may be required. I will definitely recommend Slotozen Casino to my friends.
Thank you for taking the time to write the feedback. It means a lot to us.
It is a great pleasure to know that you liked our casino and enjoyed your time with us. Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs
It brings us great joy to see our valued customers have a variety of bonuses to choose from.
We hope that the verification process will be more smooth for you in the future, and we hope to see you as a winner at our casino.
If you have any questions, please do not hesitate to reach out to our team at any time.
Registered here and made deposit of 200 cad +200 bonus, played 400 spins for about 10 minutes...I guess bad luck, I decided to give another try and I had great win, Verification took about 5 minutes and withdrawal about 2 hours.
Dear Boss78, We’re sorry to hear you didn’t get much luck upon your first playing with us, but we see that you still had quite a bit of wins. Hopefully, you’ll get your lucky streak if you give us another chance! And our VIP managers would be happy to advise you on choosing games that would satisfy your interests. Best of luck, Slotozen Team
I can't say anything bad about Slotozen. Casino delivers an outstanding online gambling experience. With friendly support staff, a diverse game selection, and a user-friendly interface, it's a joy to navigate and play. The visually stunning design enhances the overall atmosphere, while the efficient verification process ensures a secure environment. To my mind, Slotozen Casino is a top choice for players seeking a safe and enjoyable online gaming destination!
We sincerely appreciate such a positive review of our casino!
Thank you for your kind words about our website design and your positive experience in general! Our team would also like to express our gratitude for the wonderful feedback on the support team. We do our best to provide our players with an excellent service. Stay tuned for something new!
Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.
Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.
Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).
However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account". For more information, please follow this link: https://www.slotozen.com/terms-and-conditions
Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;) We are looking forward to seeing you again!
like this casino for generous bonuses and quick cashouts. ussualy it takes no more then 1 day to receive my money. i think all my luck goes to this casino, but i like it)))))
I don't recommend it, I played with the bonus and the most interesting thing is that with strict bonus criteria and only 10x payouts of the bonus value in this casino, you don't even achieve 2% of the bonus fulfillment. The RTP is almost at 0, I also got 50 spins with the deposit and with it reached €8, even with this win you get nothing. Not to mention the free prizes during the game, it doesn't even show that they exist. I really don't know how such casinos can do business. I don't regret the 30€ and I don't even expect to get rich, but I expect at least a little respect for the players, not that the player has to respect the casino and they don't. Unfortunately, I no longer play in the casino, which is a black hole. Please don't talk about some kind of luck... Luck is on the side of the casino
Ne priporočam, igral sem z bonusom in najbol zanimivo je to da pri strogih kriterijih bonusa in samo 10x izplacilom vrrdnosti bonusa v tem kazinoju ne dosezes niti 2% izpolnitve bonusa.RTP je skoraj na 0, dobil sem tudi 50 vrtljajev pri pologu in z njim dosegel 8 €, tudi z tem dobitkom ne dobis nic. Da ne govorim o brezplačnih nagradnih igrah med igro, niti pokaže ne da obstajajo. Resnično ne vem kako lahko taki kazinoji poslujejo.Ni mi žal teh 30€ in niti ne pričakujem da bi dobil bogastvo ampak pričakujem vsaj malo spoštovanja do igralcev, ne pa da mora igralec spoštovati kazino oni pa ne. Žal ne igram več v kazinoji ki je črna luknja. Pa prosim ne govorite o nekakšni sreči .. Sreča je tu na strani kazinoja
Dear Rile, Thank you for your feedback. We are very sorry that our casino has left such a negative impression on you. I want to draw your attention that x10 rule is described in our policy and game results do not depend on the casino, it is a random process. With love, SLOTOZEN TEAM
Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often.
They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses.
Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.
The only reason I didn't give Slotozen 5 Stars, is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.
Dear Nickypoxxx! Thank you for your lovely feedback! Happy you enjoyed our bonuses offer and our support services. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck!
Dear maroun 2021! Thanks for your feedback! Could you please share with us more info what impacted on your review? Your reply is very important to us. Thank you !
Signed up for a look and cannot get on live chat, have emailed several times with a screenshot of an issue, only to be answered by stay casino saying we would love to help but you need to go to live chat, but if you vote for us we will be happy to offer you some free spins. Sounds a little mickey mouse to me and probably should be avoided. Never got to play anything so cannot comment on that
Dear Wollygog, so sorry you weren't completely happy with us. Our support team is available in live chat 24/7, except for a few short breaks throughout the day. So if we're offline, the moment you want to chat with us, try the chat just a bit later. Enjoy your playing, and best of luck! Best regards, Slotozen Team
Registered, paid in, received a welcome bonus with the free spins, I received 2 euros. okay, no problem yet. after that i played down my entire deposit and the 100% bonus with about 350 spins without even mentioning a win of more than one euro and three scatters. So the rtp can certainly not be right in this casino. the bonus conditions alone are a pure rip-off. play somewhere else folks.
angemeldet einbezahlt, willkommensbonus erhalten bei den freispielen habe ich 2 euro bekommen. ok, noch kein problem. danach habe ich meine ganze einzahlung und den 100% bonus mit etwa 350 spins runtergespielt ohne einen gewinn über einen euro und von drei scatter ganz zu schweigen. also das mit dem rtp kann in diesem casino sicher nicht stimmen. alleine die bonusbedingungen sind eine reine abzocke. spielt woanders leute.
Dear franztheuerw, Thanks for sharing your feedback. We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.
I love this casino. Have made one deposit, didn't clear wagering requirements so no withdrawal yet. Customer support in live chat are awesome and some of the best in the business I've come across. I will definitely be making more deposits here.
Dear Melin! I think this is the absolute best review we've had so far! Thank you so much for your support, we appreciate it greatly. Hurry up to check out the latest releases and the best of luck! Love, Slotozen
The site of this casino is easy to navigate, and the look and feel are very good. Big welcome package. Individual bonus offers, very nice to keep me coming back to the site. Play'n Go is missing as a gaming supplier, but I recommend it because everything seems good. I am a bit surprised about the bad rating, as I received my withdrawal. Positive feelings of this casino!
Dear Aapeli! We're so happy you enjoy playing with us. Yes, you are right Play'n Go is missing, but we have more than seventy other game providers, hope you found it good) Have fun and good luck on your new exciting gaming adventures coming! Cheers, SlotoZen Team
Played a few times. Good casino with a good selection of games, but overall expandable, and unfortunately with the usual country's restriction. The bonus is OK. Different deposit bonuses are available daily. Some are very good, some not. Deposits, withdraw no problem from € 10. The payment systems are all common and good. Will play more
The game itself was fun, I got to level 4 and for every level up you get free spins as a gift that you earned by depositing with real money... When I reached level 4 I wanted to claim my free spins for that you have to use the contact support they could only credit me with 30 free spins for level 4. I didn't get the other 40 free spins for level 1, 2 and 3 although I paid a lot of money for it and I am entitled to it... Not that the player may win something. Support was not that competent and slightly unfriendly... After they refused to credit me with my free spins I closed my account without hesitation or trying to keep me there the closure was carried out. Professional rip-off mafia hopefully the shop will soon go bankrupt and hopefully many people will read this and avoid the casino.... Mfg Answer to the statement from the slotozen employee. Nothing was automatically credited just because the switch was not active on the deposit bonus. So for me these are two different types of bonuses, I like to do without a deposit bonus but I like to take advantage of the earned bonus, e.g. level up... Nicely made confusing so that the player is robbed of his money or wins nothing. ... rip-off!
An sich hat das Spielen spass gemacht, bin bis Level 4 gekommen und für jeden Level Aufstieg bekommt man freispiele als Geschenk was man sich verdient hat durch Einzahlungen mit echtgeld... Als ich Level 4 erreicht hab wollte ich meine freispiele beanspruchen dafür muss man den support kontaktieren die konnten mir nur 30 freispiele gutschreiben für den Aufstieg für Level 4 die anderen 40 freispiele habe ich nicht bekommen für den Aufstieg auf Level 1, 2 und 3 obwohl ich dafür viel Geld bezahlt habe und es mir zusteht... Bloß nicht das der Spieler eventuell was gewinnen kann. Support war nicht so kompetent und leicht unfreundlich... Nachdem die sich geweigert haben meine freispiele mir gutzuschreiben habe ich mein Konto geschlossen ohne zu zögern oder versucht mich da zu behalten wurde die schließung durchgeführt. Professionelle Abzocker Mafia hoffentlich geht der Laden bald pleite und hoffentlich lesen das viele Menschen und meiden das casino.... Mfg Antwort zu dem statement vom slotozen Mitarbeiter. Es wunde nichts automatisch gut geschrieben nur weil der schalter bei dem einzahlungs bonus nicht aktiv war. Also für mich sind das zwei verschiedene Arten von bonus, einzahlungs bonus verzichte ich gerne drauf aber auf den verdienten bonus zb Level Aufstieg nehme ich gerne in Anspruch... Schön unübersichtlich gemacht damit der Spieler schön um sein Geld gebracht wird oder ja nichts gewinnt.... Abzocker!
報告するのに良いことは何もない
Nothing good to report
Nichts gutes zu berichten
不十分にプログラムされたサイトは常にいくつかのバグ
Poorly programmed site always some bugs
Schlecht programmierte Seite ständig irgendwelche Bugs
We’re sorry to hear our support team couldn’t meet your expectations.
Please note that all bonus awards for reaching a new VIP level are added automatically once conditions are completed. Support team does not credit them manually, but we are always happy to show our appreciation for any sufficient bonus free deposit activity with a personal bonus.
If you decide to give us another chance, we’ll be happy to have you back!
Registered here from Stay casino, they sent to me a lot of offers and i tried out it. Verification was very quick, easy to deposit, good bonuses, but problems with withdrawal to ewallet..its already 4th day and i havent got my little withdrawal to the skrill. Not sure if i will get it, because "ewallet and 4th day" isnt good for no one casino, they repeated that there is holiday deelay, but anyway i would chose another casino, not Slotozen.
Don't sign up here. You do not get the first deposit bonus. Live chat keep fogging you off, saying that they are really busy or they are having technical problems. I would advise everyone to stay away from this casino and ask casinoguru to blacklist the casino. False misleading promotions is all this casino is good at. Avoid at all costs.
Registration is ok but before deposit is good to check withdrawal options. Only some crypto coins and no Trustly. Bank transfer minimum is 500€. Closed my account right after reg in.
Hello Jamethai777, Thanks for sharing your feedback.
About the payment methods and withdrawal options. It solely depends on the player’s location and availability of payment/withdrawal options provided by the provider.
For Finland we have the following options for withdrawal: CoinsPaid, Visa, MasterCard, Maestro, Netteler, Skrill, Rapid transfer by Skrill, Mifinity, Bank Transfer, Sticpay, and Siru Mobile.
We would be happy to see you in our casino again and provide assistance if you need some help with bonuses or the withdrawal procedure.
Unfortunatly, my experience with the customer service of this casino was probably the worst experience of my life. Deposited 80$ with their welcome bonus. Ending up winning 1500$.
When came the time to verify my document.....Ho my God-_-
First they ask you to upload certain document in PDF but guess what ? This casino does not let you upload anything else than picture or screenshot. When you press upload, you can't even see all the document in your device.
Also, they ask for a particular screenshot for my muchbetter account as proof of Payment. What they were asking for did not exist in the Muchbetter app.
I sent them everything and even more that they needed to verify my identity. The matter was resolved after I made a official complaint here and a week of back and forth with their customer service. They wanted me to play the money I won and it was obvious. They stall as much as they could but ended up paying anyway.
I never say that in a review but don't subscribe to that casino....ever !
