Slots 7 Casino - プレーヤーで技術的な問題が発生しました。

i hwas playing a slot game on slots 7 casino i had around $6,800 in my account balance i had received a $100 free no deposit bonus chip which came with a requirement of 30xwager of the $100 i had obviously met the criteria but all of a sudden the slot game i was playing froze and then the casino just logged me out of my account so i logged back into my account only to see my account funds balance was only 4cents i tryd to talk to live chat no reply what a joke of a casino dam theives so disgussted in the casinos buisssiness ethics and handling of such a small cash amount which i had earned fairly and legaly and have it not hounred by the casino this casino should be sued for breaching its obligations

Dear Cory,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We will contact the casino and ask for their cooperation, but, before we do that, please could you forward any supporting evidence to petronela.k@casino.guru? Any screenshots or game history would be very helpful to support our case. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Cory,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.