プレイヤーのアカウントは閉鎖されました。

The casino posted a promotion on their Instagram story. I deposited the required amount, but the spins didn’t get credited. I deposited again to see if they would appear, and it did work. Then I tried to make a withdrawal, and it was pending for more than 2 hours (which is their estimated time). When I tried to log in to my account to see what happened, I found my account was blocked. They didn’t return my money and blocked my account, preventing me from accessing it. Total scam!

A casa postou promoção no story do instagram, depositei o valor pedido e as rodadas não entraram. Depositei novamente pra vê se aparecia e caiu. Depois tentei fazer um saque e ficou pendente por mais de 2hrs(que é o tempo estimado por eles), fui tentar entrar na conta pra saber o que aconteceu e me deparo com a conta bloqueada. Não devolveram meu dinheiro e ainda bloquearam a conta para eu não acessar. Puro golpe!

Dear Millaharauj,

Thank you for submitting your complaint, and I’m truly sorry to hear about the difficulties you're facing with Donadbet Casino. Before we move forward, I would appreciate it if you could provide a bit more information to help us better understand your situation.

• Could you please confirm if your account has been fully verified?
• Were these your first-ever deposits with the casino?
• Additionally, have you reached out to the casino, and if so, did they provide any explanation?

I look forward to your response and am here to assist you further.

Best regards,

Nick