test - 複数回の入金リクエストの後、プレイヤーのアカウントがブロックされました。

Good day, the application has requested multiple deposits from me in order to withdraw a higher amount. Initially, it only allowed me to withdraw 10 pesos, but after a few days, the application no longer lets me log in.

Buen día, la aplicación me ha pedido depositar en varias ocasiones para poder retirar un monto más alto, al principio solo me dejó retirar 10 pesos después nada a los días la aplicación no me deja entrar

Dear alejandroapodaca20,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 7bet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please provide a screenshot of the application with the website URL visible?
• Have you made any successful withdrawals form the casino in the past?
• Was your account verified?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear alejandroapodaca20,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Good evening, it no longer lets me enter the application.

If in the past I was able to make a withdrawal of just 10 pesos, it asked me for a deposit of one hundred pesos, I gave it three times, then two deposits of 300 pesos and until the date it no longer let me in, it didn't let me withdraw nothing

Buenas noches, ya no me deja entrar a la aplicación.

Si en el pasado si pude realizar un retiro de 10 pesos nomás,me pidió un depósito de cien pesos los di eso paso en tres ocasiones,luego dos depósitos de 300 pesos y hasta la fecha que ya no me dejó entrar, no me dejó retirar nada

Please access the website and take a screenshot with the website address visible. I apologize for the inconvenience.

Thank you for your reply, alejandroapodaca20.

I am afraid that we are not able to help with platforms like this one. The practice of requesting multiple deposits, to pay for taxes or similar reasons, and the need to deposit to get a higher VIP level to be able to withdraw a higher amount are practices of scam websites, which you'd best avoid.

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here:

https://casino.guru/how-to-choose-an-online-casino

Unfortunately, we are unable to provide direct assistance with your current predicament. We advise you to report the incident to the police or a relevant legal authority for further investigation and potential resolution. Your cooperation with the appropriate authorities will help prevent others from falling victim to similar scams.

I'm sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.

Best regards,

Tomas

Casino.Guru