WOLF.BET Casino - プレイヤーのアカウントは閉鎖されました。

THIS IS SCAM CASINO WEBSITE.

I deposited 5000$, play over 1 month. When I made some withdrawal (total ~1500$), they block withdrawal, then block to play. After 1 day, they blocked my account. I sent some emails to supporting team, provide KYC, screenshots of crypto platform to deposit on them. They paid my last withdrawal (100$) and informed that I have been banned from their service. I still have 1300$ in the account.

They alway said that I break their term and condition. It is totally NOT true. They just want to steal my money.

I love to play baccarat and I thought their services are good. Deposit and withdrawal are quick. However, you can found some complaints that if you make big winnings, they will alway say thay you break T&C 13.1 and then ban your account, stole all your money in account.

Dear maysilk,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you accumulated your winnings with or without an active bonus, please?

Have you received any explanation from the casino regarding this issue? Did the casino indicate which rule you violated?

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

Looking forward to hearing from you.

Best regards,

Kristina

I sent email to request them to pay me all my current balance. They reopened my account for withdrawal and now I received my balance. Please close this case, thank you so much.

Awesome news, maysilk. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.