The player from South Africa is experiencing some issues during the registration process. We rejected the complaint because the player didn't respond to our messages and questions.
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Before we move forward with this complaint - do I understand correctly that you are trying to create a new account at SpinAway Casino?
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.