1Bet Casino - プレーヤーの賞金が消えました。

Won about €700, which was suddenly off the screen. Support only fools you. Not possible

Can someone help me? Got all the evidence.

Habe ca 700€ gewonnen, die auf einmal vom Bildschirm weg waren. Support verarscht ein nur. Unmöglich

Kann mir jemand helfen? Habe habe alle Beweise.

Hello seckinsari8,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 1Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise which game generated the winnings? Did you use a bonus or you played with real money only? When was the last time you spoke to the casino and what was it about?

Can you forward all the evidences you have to nikolas.b@casino.guru?

Looking forward to your answer.

Regards,

Nick

Dear seckinsari8,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.