24betting Casino - プレイヤーの撤退が遅れています。

Hi my name is prabhu

My account id is p***432@gmail.com

Sir I have requested for 10000 amount on 22 October

They have accepted my payment on the same day after 3 hours but stil now I have not recived my money

So I request you to enquire about my withdrawal transaction

My transaction I'd is 3358844

Please do me favour

Thank you

Dear PRABHU,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

We received evidence from the casino that PRABHU received his winnings, therefore we marked the complaint as resolved.