4 Crowns Casino - プレイヤーの撤退が遅れています。

Hello Karima5454,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 4 Crowns Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you ever receive any? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

?

Hello,

You forgot about me nick ?

Dear Karima5454,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. Generally, we would now try to get in touch with the casino and ask for their explanation, however, this one has 15+ cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as unresolved. This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, we have no other choice since it seems to be a common practice of 4 Crowns Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from 4 Crowns Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.