4 Crowns Casino - プレイヤーの撤退は遅れています。

I have been waiting for 2 month now for a payout of 1469 everytime I have messaged them on live chat I just get same we are busy I have messaged everyday.

Dear katierace1992,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside your account without being processed? Have you been given any explanation what caused the delay?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.

However, I hope that you will receive your winnings eventually. Thank you in advance for your reply.

Best regards,

Petronela

Dear katierace1992,

We are extending the timer by 7 days. Please, be aware that in case you fail to comment on your complaint in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.