888 Casino IT - プレイヤーは不正なクレジットの払い戻しを要求します。

I received credits of 200 euros four times, all of which were unauthorized because I didn't make them. I checked my 888 account, but they weren't even there.

I would like to request a refund because it's a total of 800€ that I no longer have in my account, and I didn't do anything.

Ho avuto degli accrediti da 200 euro per ben 4 volte, tutti non autorizzati perche non li ho fatti io. Controllo il mio conto 888 ma non erano presenti nemmeno lì.

Voglio chiedere il rimborso perche sono in totale 800€ che non ho piu sul conto, senza che io abbia fatto qualcosa

Hello sehnajsingh77,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 888 Casino IT . Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Why do you think that this specific casino is responsible for those transactions?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick