All Right Casino - プレイヤーに不明な問題が発生しています。

Hi, I asked for my deposits and withdrawals as Allright had withdrawn money that both came to my gaming account or bank account. When I contacted them, they said that I received the money in the account and played for them, which is not true, then I asked for my transactions and my account was blocked

Hej jag bad om mina insättningar och uttag då Allright hade dragit pengar som verken kom till mitt spelkonto eller bankkonto.När jag kontaktade dem så sa dem att jag fick pengarna på kontot och spelat för dem vilket ej stämmer då bad jag om mina transaktioner och mitt konto blev blockad

Dear JasminaStojkov.94,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with All Right Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

I asked for my game transactions ie withdrawals and deposits because they claim that money has arrived but I haven't received it in my game account. I don't get any data for my withdrawals and deposits and they deny me to get my money back

Jag bad om mina spel transaktioner alltså uttag och insättningar eftersom dem påstår att pengar ha kommit men jag har ej fått dem på mitt spel konto.Jag får ingen data för mina uttag och insättningar och dem nekar mig att få tillbaka mina pengar

Dear JasminaStojkov.94,

Can you please forward all the relevant proof and communication with the casino to nikolas.b@casino.guru.

Dear JasminaStojkov.94,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.