Aussie Play Casino - プレイヤーのアカウントがブロックされました。

I made the wager requirements to get through their No Deposit Bonus and they then locked me out of my account once I turned the bonus money into real money. I would HIGHLY recommend NOT using this casino, as they may take your money too. There are so many other casinos to choose from. You've been warned!

Dear Megan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please confirm that your account is no longer accessible? Have you tried to communicate this issue with the casino? If there’s any relevant communication, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Megan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.