Avantgarde Casino - プレイヤーの撤退は遅れます。

I took out a withdrawal of $700 on April 24th, 2022 and have followed all directions to receive the funds. They keep giving me the run around and tell me they will send it but never do. I don't know what else to do or where to from here.

Hello mainstreamfree1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Avantgarde Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

yes my account has been verified and i completed all play through requirements when playing with money. i have sent in all required documents 3x to the casino and then they just keep giving me the run around and now ignoring me

Dear mainstreamfree1,

Can you please forward the communication between you and the casino to nikolas.b@casino.guru?

Dear mainstreamfree1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.