The player from Singapore deposited 100 and claimed a bonus of 111%, but after winning, the casino alleges abnormal activity, leading to withdrawal issues. The player is frustrated with the casino's responses.
deposited 100. Claimed a bonus offered by them 111% to x6 after win they said i have abnormal activity??. At the start they say have withdrawal issues so i wait. In the end ?? Abnormal activity lol
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with B9 Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly?
When was the last time you spoke to the casino and what was it about?
Did they specify what rule did you breach exactly?