BacanaPlay Casino - プレイヤーは引き出しがブロックされ、不当な賭け条件に直面します。

Don't play at this casino! It's outrageous. I deposited R$200 without any bonuses. I won R$50, and when I attempted to withdraw, the casino started blocking the withdrawal. First, it was due to missing documents. I sent the document, and it was approved.

But they continued to block the withdrawal.

Then they randomly sent me free spins, which I accepted, and ended up with R$7 credit from this bonus. They claim this is what's preventing the withdrawal.

The problem is, I can't cancel this bonus. It's ridiculous! They say I have to wager 7x40 to be able to withdraw the remaining money.

PURE SCAM!

Não joguem nesse cassino! Absurdo. Depositei sem nenhum bônus um valor de R$200. Ganhei R$50 e quando tentei sacar o cassino começou a impedir o saque. Primeiro era pela falta de documentos. Enviei o documento e foi aprovado.

Mas continuaram impedindo o saque.

Depois me enviaram do nada rodadas grátis, aceitei e fiquei com R$7 de crédito desse bônus. Isso que eles alegam ser o impedimento do saque.

Acontece que não consigo cancelar esse bonus. Absurdo! Falam que eu teria que rodar 7x40 para poder sacar o dinheiro restante.

GOLPE PURO!

Dear ACMC40,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise if your account has been fully verified?
• Have you been advised why you can’t withdraw your winnings in chat or in another way?
• Could you please provide a screenshot of the bonus that was activated on your account and other screenshots from your account supporting your case?
• Could you please share your communication with the casino regarding the issue? My email is tomas@casino.guru

Looking forward to hearing from you.

Best regards,

Tomas