Beem Casino - プレイヤーの撤退が遅れています。

moin i have been waiting for my first payout of 150 euros for more than 3 days, the limit is 150 euros per day the casino puts me off again and again when i ask that i should be patient, they cannot tell me exactly when i will receive the payout .. ..

moin ich warte jetzt schon über 3 tage auf meine erste auszahlung von 150 euro limit ist 150 euro pro tag das casino vertröstet mich immer wieder wenn ich nachfrage das ich mich gedulden soll sagen das se mir nicht genau sagen können wann ich die auszahlung erhalte....

Hello Jannek,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Please allow me to ask you a few more question before we would move forward with the case.

Did you use any deposit or no deposit bonus? Are you verified in the casino? Is this your first ever withdrawal request in the casino?

Also please note that we always recommend to player to wait at least 14 days after submitting a withdrawal request and even more if it's their first one in the casino. Waiting for only 3 days is nothing to be worry about as it will take probably much longer as almost in every casino.

Looking forward to your answer and I hope we will be able to help you resolve this case.

Regards,

Nick

Casino.guru

moin i didn't use a bonus and i'm completely verified my payment to my credit card was canceled today casino support said i should make a bank transfer now 150 euros are being processed again lg jannek

moin ich habe keinen bonus verwendet und bin komplett verifiziert meine auszahlung auf meine kreditkarte wurde heute abgebrochen casino support hat gesagt ich soll eine banküberweisung tätiigen jetzt sind 150 euro wieder in bearbeitung lg jannek

Dear Jannek,

we apologize for the delay but several cashouts were rejected by payment system. Today we processed a cashout to your bank account using bank details you've sent to us. Thank you!

Kind regards,

Beemcasino Team

the first payment arrived today thank you 🙂 when will the rest of the payment be transferred? and can I get more than 150 euros a day? please for feedback, thank you

heute ist die erste auszahlung angekommen danke 🙂 wann wird der rest überwiesen ? und kann ich auch mehr als 150 euro täglich bekommen ? bitte um rückmeldung danke

Dear Beem Casino,

Could you please advise if there is a faster way to withdraw the money and even if not, when should the player receive the full amount?

i have been waiting for the next payment of 150 euros since saturday, i still haven't received another one

ich warte jetzt seit samstag auf die nächste auszahlung von 150 euro ich habe immer noch keine nächste bekommen

Dear Jannek,

for now there were 600EUR paid out, today there will be made the next payment.

Kind regards,

Beemcasino Team

the 600 euro i received will i now receive a daily payment?

die 600 euro habe ich erhalten bekomme ich jetzt täglich eine auszahlung überwiesen ?

Dear jannek,

Please let us know if the money would arrive so we can be sure that the complaint can be closed as resolved after that. Will be waiting for your confirmation.

there are still 1400 euro open the payment is delayed again

es sinde immer noch 1400 euro offen die auszahlung verzögert sich wieder

Dear Beem Casino,

Isn't there any possible way to make exception and fully pay out the player at once? Would also make it faster resolving the complaint.

now my account has been blocked for no reason ..... there are still 900 euros open please help me casino guru team ......

jetzt wurde mein konto ohne angabe von gründen gesperrt.....es sind immer noch 900 euro offen bitte helfen sie mir casino guru team......

Dear Jannek,

we're very sorry, there should be a technical issue. Would you please check your profile again? We'll make all the cashouts this week.

Kind regards,

Beem Casino Team

Dear jannek,

Could you please advise if you are able to login into your acccount? Also is there any update ragarding the payment? Did it arrive?

moin my account is open again and the next payment has arrived thank you

moin mein konto ist wieder offen und die nächste auszahlung ist angekommen danke

Dear Jannek,

if you wish, please make tomorrow or Friday cashout requests for the rest of the sum.

Kind regards,

Beem Casino Team

Dear jannek,

Please do as the casino advises and cash out the whole amount. Please let us know if it will be processed.

Dear Jannek,

last payment of 520EUR will be processed today.

Kind regards,

Beem Casino Team

Moin 🙂 I received everything, nothing more open thanks for the help! 🙂

moin 🙂 ich habe alles erhalten ist nix mehr offen danke für die hilfe ! 🙂

Dear jannek,

Thank you very much for letting us know that the money has arrived and I would like to thank to Beem Casino for helping us resolving this case. The complaint will be now closed as resolved. Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you.

Best regards,

Nick

Casino.guru