BET90 Casino - 選手の退場が遅れる。

Waited for 15 000 Nok since 20/01/2023.

Very happy with odds and promotions. But every time I wish to withdraw money I have to wait for 1-2 months.

Would been my preferred bookmaker / casino if the problems with great delays on withdraws had been solved.

Hello hannelundnorholm,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet90 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? Do you play sports betting or casino games? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hello, the account was verified for maybe as much as 6 months ago. Have receive payouts earlier, but after waiting for couple of months. Had a chat with support for two or three weeks ago. I made a deposit of 1000 and got 500 in bonus for odds. After completing the wager requirements, i have placed many bets and wager the money several times

Hello hannelundnorholm,

Can you please clarify whether you played casino games or sports betting?

Hello, it was just sport betting

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick