BetFlip Casino - プレイヤーの撤退は拒否されました。

Fraudsters, avoid this site like the plague. Have been sports betting with them for about a month now, and deposited around 1500 Euros in total. Have made a couple of small withdrawals, but when I tried to make a 950 Euro withdrawal, suddenly they decided one of my bets lost, despite clear evidence that it wasn't, and even the slip was still a winner. They just withdrew the money from my account themselves. This was resolved after pointing out their error, but ever since then, they're refused to process my withdrawal and ignore my emails. Did get hold of them on live chat and they came out with a load of nonsense before leaving the chat. Avoid at all costs. Will take your money and run. Pretty sure they're running off a fake license too. Don't take UK players? Untrue.

Dear neversosi,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

My apologies, feel free to close the complaint. I've emailed you about this, but appreciate there's little you can do.

Thank you very much, neversosi, for your email. Since you have confirmed that the issue is purely related to sports betting, I’m afraid we won’t be able to help you.

I’m truly sorry we couldn’t facilitate resolving this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. As I mentioned earlier, since we don’t have a branch dealing with sports betting yet and enough insight to take on this kind of dispute or judge it appropriately, we are forced to reject your complaint at the end. I really wish I were of more help.

I contacted the casino requesting more information and will continue our communication via emails.