BetFlip Casino - 未確定の賭けが原因でプレーヤーに問題が発生しています。

I placed multiple bets, one of my 3 leg multis have won. 2 of the legs have been finalised and the other leg hasnt. I spoke to live chat and they said within 15 minutes. It has been 12 hours and about 30 messages i have sent them and no reply with the bet still hasnt been finalised.

Dear Roger,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It seems that this issue is sports betting related. Before we move forward with this case, could you please confirm whether this is the case or not? Which game did you play?

Thank you in advance for your reply.

Best regards,

Kristina

Hello can i cancel the dispute please. Finally the bet has been confirmed after about 16 hours. Thanks anyway

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for letting us know, and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.