BetiBet Casino - アカウントが認証されているにもかかわらず、プレイヤーの出金が遅れます。

The money is not being paid out. The account is verified. All documents are in order. The only thing received from VIP support are standard responses. The money is in the queue.

Das Geld wird nicht ausgezahlt. Account ist verifiziert. Alle Unterlagen und Dokumente liegen vor. Durch den VIP Support kommen nur Standard Antworten. Geld sein Warteschlange.

Hello markus8619,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetiBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

It was paid out. Thanks

Es wurde ausgezahlt. Danke

Dear markus8619,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru