BetiBet Casino - 賞金の出金が遅延しています。

The casino's withdrawal process is slow. Account verification has already occurred on 14.9., but the withdrawal is simply not paid. The excuses are the same as those made by others who have complained, identical every time.

I'm filing a complaint NOW for this reason, as this seems to be a HUGE issue affecting players at certain casinos!

People play for the winnings! Not for the joy of playing.

Casinon kotiutus on hidasta. Tilin varmennus on tapahtunut jo 14.9. mutta kotiutusta ei vaan makseta. Selitykset ovat kutan muillakin valituksen tehneillä, koko ajan sama.

Teen valituksen siitä syystä jo NYT, koska tämä tuntuu olevan määrätyillä kasinoilla pelaajiin vaikuttava todella SUURI ongelma!

Ihmiset pelaavat voittojen takia! Ei pelaamisen ilosta.

Dear Toolo,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Matter handled! Withdrawal paid!

Asia käsitelty! Kotiutus maksettu!

Dear Toolo,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika

Casino.Guru