BETWINNER Casino - プレイヤーの撤退が遅れています。

I am looking to withdraw my 8270 INr from betwinner sports account but I am unable to withdraw as they repeatedly sending rejected by operator.

It's not true.

I have used same method to withdraw my amount which I have used for Deposit which is Credit card.

Now I Am trapped.

No one is responding and even they all are saying me to deposit more by another method and again same problems are happening.

Dear Ankit,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Did you pass the KYC verification? Have you ever made a successful withdrawal?

Please forward any relevant communication between you and the casino to kristina.s@casino.guru, if there is any.

Looking forward to hearing from you.

Best regards,

Kristina

Dear Kristina

I have already sent my documents for KYC and it's my first withdraw.

They are also approved my withdrawal request then after some time they reject it with the reason Operator rejected.. payment processing error.

Kindly do the needful.

Thank you very much Ankit for your reply. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

I would like to ask Betwinner Casino to join us and help us resolve the player's issue.

We still haven't receive any answer from the casino. If we won't receive any respond within the next 7 days, we will be forced to close the complaint as "unresolved" which could lead to casino's rating deduction.

Unfortunately, the casino did not respond to us, so we will be forced to close this complaint as "unresolved" which could lead to casino rating deduction. Both sides can reopen the complaint anytime.

Best regards,

Nick

Casino.guru

Dear user, please provide us with your player ID.

The complaint was reopen by the casino's request. We are now waiting for the player to respond.

Dear Ankit,

We haven't receive any answer from you. Please note, if you will fail to respond to us within the next 7 days, your complaint will be rejected.

We are now rejecting the complaint as the player did not respond to us.