Big Dollar Casino - プレイヤーの撤退は遅れます。

I don't understand these casinos and their unwillingness to pay a $100 bonus payout!! I won using a no deposit bonus. First it was a 48 hr review, then it was a 72 hr review and then a 5 day wait period, EVERY customer service rep i spoke to gave me a different answer, i dont get it! Why offer if, if you cant pay it???? Its not so much the money, then coming on these reviews and seeing everyone having the same problem.

Hello gpro54,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Big Dollar Casino. Allow me to ask you a few more question before we would move forward.

Was this your first withdrawal request in the casino? Is your account verified or is the process ongoing? Did you ever deposit into the casino?

Note, that some no deposit bonus requires a deposit to be able to withdraw the winnings from them as the payment method needs to be verified.

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

About an hour I submitted this complaint, my money was deposited! No doubt it was because of this site. I appreciate it! It has been resolved!

Thank you gpro54 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble in the future again.

Regards,

Nick